Chubb is seeking an experienced claims professional for our Excess Complex Casualty Claims team. As Senior Claims Director, you will be responsible for investigating and settling high exposure, complex, high risk claims with potentially multi-million dollar value. Ensure high level of customer service and claim file quality. The type of claims housed in this unit are both primary and excess. The claims range from auto/trucking liability, general liability, negligent security, premises liability, workplace accidents, and products liability.
Duties include, but are not limited to:
If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.
Provides outstanding customer service and works well with the insured, broker and TPA in the adjustment of complex high exposure claims.J.D. preferred, but not required.A minimum of 5-7+ years experience handling casualty claims, with preference for experience handling claims under excess/umbrella policies.Experience in successfully handling severity exposure claims Strong background and demonstrated ability in dealing with significant coverage matters.Extensive knowledge of claims handling concepts, practices, and procedures Ability and willingness to travel as needed Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues.Customer focus – responsive with an appropriate sense of urgencyStrong Communication Skills - including the ability to listen effectively; to confidently and diplomatically express opinions and voice concerns with other team members; and to present superior written communication to varied audiences.Excellent Interpersonal Skills: Ability to establish trust and effective working relationships with others on an external and internal basis.Strong Negotiation and Presentation SkillsAbility to work collaboratively, independently and as part of a team.The pay range for the role is $92,500 to $158,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.