Senior Claims Director – TPA Claims

This is a role focused on technical claim handling for Chubb insured’s nationwide.  In this role you will manage complex general liability and automobile claims, both litigated and non-litigated.  This role requires an individual to be accountable for the handling and disposition of claims including investigation, coverage determination, reserving, negotiation and settlement or trial strategies.  This position will require some travel, as well as coordinating with and servicing both internal and external business partners.  You will represent the company at meetings with management and business partners, as well as at mediations, arbitrations, settlement conferences and trials.

Responsibilities

Role is hybrid with a 3/2 office/work from home schedule. Provides outstanding customer service and works well with the insured, broker and TPA in the adjustment of mainstream casualty, specialty risks, and business auto claims. Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit. Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages. Directs and closely monitors assignments to experts and defense counsel. Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company. Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor. Travels to conferences, mediations, and trials as necessary.  Travel ranges from approximately 0% to 25%, but it could be more as dictated by business needs.

Who are we looking for?

Successful professionals at Chubb come from many backgrounds and experiences and bring that rich diversity with them to our company along with:

an inclusive mindset which allows differences to be leveraged for better business results; open, transparent communication; teamwork and inclusion which draws on diverse ideas and perspectives; and new ideas, innovation, and ways of thinking which support diversity. Ten or more years’ experience as a claims professional or attorney with a high degree of specialized and technical competence in the handling of high exposure claims with emphasis on hands-on file and litigation management.Automobile and General Liability (GL) experience in Products, Premises Liability, Oil / Gas and Energy, Trucking, and Advertising Injury claims.Strong background and demonstrated ability in dealing with significant coverage matters, including Additional Insured analyses.An understanding of the tenants of insurance and legal principles.Knowledge of Property & Casualty Group coverage and services.Working knowledge of industry best practices and procedures.An ability to work independently and assimilate learning materials on many different subjects from various sources. Excellent interpersonal communications and negotiation skills; and an ability to deal with customers and business partners in a professional manner.Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues.Demonstrated strong relational skills particularly in adverse or high-pressure situations.A law degree is not necessary but recommended.

If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.