The Chubb Senior Claim Director- TPA Oversight  position operates on a hybrid work schedule (3 days in office, 2 days remote).

Summary

This is a role focused on technical claim handling for Chubb nationwide.  In this role you will manage complex general liability and automobile claims, both litigated and non-litigated.  This role requires an individual to be accountable for the handling and disposition of claims including investigation, coverage determination, reserving, negotiation and settlement or trial strategies.  This position will require some travel, as well as coordinating with and servicing both internal and external business partners.  You will represent the company at meetings with management and business partners, as well as at mediations, arbitrations, settlement conferences and trials.

 Responsibilities

Provides outstanding customer service and works effectively with the insured, broker and TPA in the adjustment of complex casualty, specialty risks, and business auto claims. Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit. Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages. Directs and closely monitors assignments to experts and defense counsel. Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company. Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor. Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable. Travels to conferences, mediations, and trials as necessary.  Travel ranges from approximately 120 to 25%, but it could be more as dictated by business needs. Over 10 years of experience handling moderate to complex commercial auto and general liability claims.  Focus on customer service and relationship development. Proficiency in independently analyzing insurance coverages, and in drafting coverage letters to communicate coverage issues.  Experience in analyzing risk transfer tenders, including additional insured tenders. Ability to exercise critical thinking, and to apply proper judgment in the evaluation of claims, exposures, and execution of strategies to resolve claims.   Understanding of insurance and legal principals across multiple jurisdictions. Experience in managing claims through the litigation process. Excellent interpersonal communication skills and presentation skills. Ability to successfully organize and manage workload and to triage priorities. A bachelor’s degree is required. Licensed as an Adjuster in a home state, or the ability to earn a license within 90 days of starting, is required. 

The pay range for the role is $92,500 to $158,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.