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Job Summary:

This position will support the Insurance and Claims team located in Charlotte, North Carolina. This position requires a minimum of two years of legal secretarial experience.  Must possess the ability to multitask and stay flexible in a fast-paced environment while working as part of a team of internal and external stakeholders. This is the career/senior level of the administrative hierarchy. 

Responsibilities for this position include but are not limited to the following

Serves as the process owner for claims administration of asbestos, chemical and hearing loss claims.

Handles information of a highly confidential nature and maintains confidentiality. 

Collaborate with outside defense attorneys and paralegals to collect and report claims data.

Create detailed Claim Summary based on employment record reports, medical reports, and Industrial Commission documents. Claim creation requires the ability to utilize Duke Energy systems to research employee/contractor records.

Assist with running monthly claim reports as needed.

Initiate and complete assigned projects as instructed and with a sense of urgency.

Performs routine administrative duties such as processing CAPS invoices, scanning, creating/maintaining electronic claim files, managing incoming mail, and preparing settlement check mailings.

Responds to inquiries in a respectful and professional manner from officers, management, other employees, and external sources regarding a variety of claim/legal questions and other matters and determines what, how and to whom information is to be communicated with little direction or supervision required.

Basic/Required Qualifications:

High School/GED degree

Minimum 8 years Required Related Work Experience

Desired Qualifications:

Legal secretarial experience or related experience of a technical and responsible nature and proficiency with legal terminology

Demonstrated clear, concise, and effective written and oral communications skills, including an emphasis on grammar and formatting

Demonstrated ability to prioritize, organize, and coordinate work while being proactive, taking initiative, and exhibiting sound judgment

Attention to detail, accuracy, and flexibility in handling multiple tasks

Demonstrated ability to appropriately handle highly confidential information

Working knowledge of computer applications such as Microsoft Teams, Outlook, Word, Excel, Access and other Microsoft products and SharePoint

Demonstrated problem solving, decision making and analytical skills

Holds oneself accountable for complete, accurate, and timely work results, both independently and as part of a team

Exercises professional judgment, integrity, respect, and professionalism

5+ years related experience as a legal secretary or legal assistant

Associate’s or Bachelor’s degree

Experience reading and summarizing medical reports

NC Notary Public

Working Conditions:

Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to the assigned Duke Energy facility. 

Prolong sitting at desk/computer

May be required to work occasional overtime

#LI-ZM1

Travel Requirements

Not required

Relocation Assistance Provided (as applicable)No

Represented/Union PositionNo

Visa Sponsored PositionNo

Posting Expiration Date

Saturday, March 1, 2025

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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