Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Great American's Alternative Markets Division was formed in 1999. The division specializes in mono-line and/or multi-line primary admitted programs on either a traditional guaranteed cost (Elite Programs) or risk-sharing basis (Agency Captives & Group Captives).  Alternative Markets supports both niche programs and generalist portfolios, subject a minimum controlled rollover of $3,000,000 or more.  All partnerships, whether risk sharing or not, benefit from a high level of exclusivity, tailored underwriting and claims service.  Lines of business supported include Workers Compensation, General Liability, Property, Inland Marine, Auto Liability and bolt-on Cyber on a supporting Package, GL or BOP policy. 

Our Alternative Markets Division is seeking to hire Claims Representative/Senior Claims Representative to handle auto physical damage claims within our captive programs. This position will be based in our Cincinnati, OH office and will operate on a hybrid schedule.

Essential Job Functions and ResponsibilitiesManage an inventory of claimsDirectly Investigates and maintains claims, including :Reviewing and evaluating coverage and/or liability.Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, reports, or other documents) in the investigation of claims.Works toward the resolution of claims files, and may attend arbitrations, mediations, depositions or trials as necessary.May affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.Conveys moderately complex information (coverage, decisions, outcomes, etc.) to all appropriate parties, maintaining a professional demeanor in all situations.Ensures that claims payments are issued in a timely and accurate manner.Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.Performs other duties as assigned.

Job Requirements

Education: Bachelor’s Degree or equivalent experience.Field of Study: Liberal Arts, Business or a related discipline.Experience: Generally, 3 to 5 years of related experience.This job is non-exempt in California

Business Unit:

Alternative Markets

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.