The Senior Clerk is the first point of contact for the department. Associate will handle all incoming calls and act as a liaison between patients, secretaries, physicians and facility. Associate is responsible for complete patient registration including but not limited to proper insurance verification and applying coordination of benefit rules. Senior Clerk will work to maximize income for every patient seen by managing verification and confirmation/rescheduling process. Associate will manage physician schedules while appointment scheduling for all providers. Associate will follow protocols and maximize physician schedule based on departmental guidelines to ensure patient/provider satisfaction, including patients that need to be seen urgently. 

 

The schedule for this position is 9am-5:30pm

 

Requirements

High School Diploma or GED

Bilingual Spanish required

EPIC experience preferred.

Knowledge of third party billing procedures and coordination of benefits.

Minimum one year experience in insurance/ managed care/ call center environment.

Knowledge of Medical Terminology preferred

Ability to analyze and interpret eligibility and referral data.

Ability to interact with internal/external customers of all levels, including management level, patient origin, ethnic background and education levels.

Experience with contact as a customer service liaison in health care/ managed care setting preferred.

Able to work Microsoft Office. 

 

 

Department: Surgery Bargaining Unit: 1199 Campus: MOSES Employment Status: Regular Full-Time Address: 3353 Bainbridge Avenue, Bronx
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 221812 Salary Range/Pay Rate:   $28.49 

 

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

 

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here. 

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Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us. 

 

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 

 

 

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