Senior Client Advocate – Employee Health & Benefits

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Senior Client Advocate at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Senior Client Advocate on the Employee Health & Benefits team, you’ll actively manages a book of business to ensure each client’s benefit plan needs and goals are met. This involves managing annual benefit enrollment periods and overseeing the transfer of coverage to new vendors, providing first-rate benefit plan communications to clients, resolving day-to-day service issues and concerns, maintaining accurate and up-to-date benefit plan documents, and counseling clients on a wide range of regulatory issues affecting benefit plans. You’ll work with significant autonomy to support your clients. As such, others in the department may approach you for assistance and guidance on various matters. Seniors Client Advocates may also help train newer Client Advocates, conduct formal training, create new products, or similar functions.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

Minimum of 3-5 years of experience with benefit plans, working in HR, for an insurer/administrator or a brokerExtensive knowledge of group insurance (medical, dental, vision, life and disability products)Effective public speaking skills, excellent verbal and written communication skillsAbility to use available resources to research regulatory issues and provide clear, concise and accurate information and guidance to clientsAbility to work under pressure and multi-taskAbility to work independently and be detailed, organized and resourceful, motivating others inside and outside of the firm to accomplish goalsExperience in Microsoft Word, PowerPoint, Outlook and Publisher

These additional qualifications are a plus, but not required to apply:

Bachelor’s degree in business, human resources, or health services administration or equivalentLife & Health License (required within 90 days)

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

Generous time off, including personal and volunteeringTuition reimbursement and professional development opportunitiesHybrid workCharitable contribution match programsStock purchase opportunities

To learn more about a career at MMA, check out our website or flip through our recruiting brochure.

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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