We are seeking a talented individual to join our Risk Management Practice at Marsh. This role will be based in Sandton, hybrid and has a requirement of working at least three days a week in the office.

As a Senior Client Executive, your main focus will be on delivering exceptional service and utilizing your growth mindset to deliver value to a portfolio of large, listed businesses in South Africa. You will be an expert in insurance broking and you will lead the annual renewal cycle and daily servicing on a portfolio of clients, as well as supporting with claims, risk management and other services.

In this role, you will focus on creating and nurturing relationships as a trusted advisor to our clients. You will work closely with Industry experts and the broader client servicing team to bring relevant and innovative solutions to client, bringing the value of MMC to our clients.

We will count on you to:

Be a great relationship builder, and nurture existing relationships through continuous client engagement

Manage the renewal cycle and daily servicing for a portfolio of clients

Work with internal stakeholders to deliver the best possible client experience and value

Deeply understand a client’s business, industry, and risks; and translate that knowledge into practical, innovative solutions

Keep abreast of the insurance market and seismic shifts in client’s industries

Be able to work in ambiguous situations, make sense of and a success of them

Be a fast-paced thinker who is committed to service excellence

Be adaptable and pro-active to change

Mentor and develop junior colleagues

Manage negotiations with a commercial mindset

Create new relationships through networking

Adhere to internal processes and SLA’s

Occasionally work outside business hours to support urgent needs of clients

What you need to have:

10 years of experience in a similar client-servicing role in insurance, looking after similar sized clients

FAIS fit & proper, and AIISA or similar

Bachelors degree, preferably in a risk or insurance related field

Excellent interpersonal and negotiation skills

High attention to detail

Action-orientated mindset

Working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint

Strong presenting skills

What makes you stand out?

Strategic thinker with sound knowledge of business strategy and financials

Eager to exchange, collaborate and work in a multinational network and a global company.

Think outside of the box and a can-do positive attitude

A proven track record of exceeding expectations in your role.

Eager to exchange, collaborate and work in a multinational network and a global company

Think outside of the box and a can-do positive attitude

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are also committed to providing reasonable support to any candidate with a disability to allow them to fully participate in the recruitment process. We welcome candidates to contact us at reasonableaccommodations@mmc.com to discuss any specific needs.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.