As a Operations Scheduler you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. 2-3 Days onsite in West Point, PA **What you will be doing:** + You will be responsible for overseeing internal stakeholder relationships, providing guidance to ensure compliance with required regulations. + Maintain the Master Schedule for site visibility to future orders, site capacity and utilization + Provide input for label room production schedules across all shifts + Hold frequent meetings to gather details from internal teams and communicate status of orders + Aid in answering internal team questions as it relates to planning of the daily, weekly, and/or future production schedules + This role will work with internal business partners, technical leaders, and subject matter experts to ensure all issues are escalated and that data-driven decisions are made to ensure timelines are met **Responsibilities** + Supplement and maintain detailed Master Project Schedules as serve as backup to lead scheduler. + Work closely with production managers, quality assurance teams, and supply chain professionals to ensure seamless coordination across the production process + Provide regular updates and reports to relevant stakeholders regarding production schedules + Identify potential production delays or issues and proactively develop contingency plans to mitigate risks + Drive continuous improvement initiatives in scheduling processes and automation systems to optimize production efficiency and minimize downtime. + Train and mentor team members on production scheduling best practices to improve overall efficiency and effectiveness + As a backup and as needed, prepare and present reports on production schedules and performance to senior management. \#LI-AS3 **Qualifications/Requirements:** + Preferred-Bachelor’s degree in life/health sciences, project management, or a related field + Proven experience in pharmaceutical manufacturing/life science environment, with a strong emphasis on supply chain + Excellent analytical and problem-solving skills + Ability to thrive in a fast-paced, dynamic manufacturing environment + Excellent communication skills, both written and oral, at levels with the organization are required + Ability to execute on task and drive completion even amongst ambiguity + Heightened level of autonomy + Ability to make connections at a higher level on function + Cross functional collaboration + Strong business acumen + Self-motivated with the ability to mentor others + Reliable **What ICON can offer you:** Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: + Various annual leave entitlements + A range of health insurance offerings to suit you and your family’s needs + Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead + Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being + Life assurance + Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below. https://careers.iconplc.com/reasonable-accommodations Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.