At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

Senior Cloud Network Engineer

The NICE Senior Network Engineer (Ops) works with a team of professionals in the design and operation of a Carrier Grade Network. This position is responsible for the implementation and support of network infrastructure equipment (routers, switches, SLB, firewalls, intrusion prevention systems, Session Border Controllers, etc.) ensuring network uptime of 99.99%.

As a Sr. Cloud Network Engineer, a Typical Day Might Include the Following:

Support and operate a Carrier Grade Networks Configure advanced routing protocols OSPF and BGP Support and configure SSL and IPsec VPN technologies Support and configure firewalls, switches and routers Participate in Incident, Problem, Service and Change management Be available to participate in and on-call support rotation

 

To Land This Gig You'll Need:

Bachelor’s degree in Computer Science, Business Information Systems, or related field or equivalent work experience required. 6+ years proven work related experience is required in configuration of OSPF, BGP, Layer7 switching, VPNs and VoIP related protocols. Advanced understanding of TCP/IP is required, including the ability to perform and analyze packet captures. VoIP experience is required, with an in-depth understanding of SIP Peering and Trunking. Ability to quickly diagnose and resolve problems is essential. Excellent editing and proofreading skills Excellent time management skills Knowledge with network management tools and protocol Team Player PCI 1 experience With security issues/vulnerabilities and countermeasures Thorough understanding Telecommunication (DS1, DS3, OC-12) Thorough understanding of security protocols and appliances

Bonus Experience:

Proficient in the MS Office suite 3+ years PCU 1 experience

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.