Job Description:

Role responsibilities:

Provide first and second level technical support on incidents and problems

Monitor overall system performance and ensure smooth system functionality

Create, maintain, and utilise documentation

Assist building compliance with processes and policies

What you will bring to the team:

Excellent organisation and time management skills

Working to ITIL best practices

Desire to improve processes, looking for the root cause of a problem

Willingness to both share your knowledge and learn from others

A proactive approach towards looking for risks and problems

Desirable Skills and Technologies

Experience in installation, upgrading, configuration, and support of: Windows 2016/2019, Windows Server, AWS, and Azure

Knowledge of Active Directory including object creation, OU creation, RBAC management, and DFS

Knowledge of virtualisation with VMware, VSphere, VSAN, SCVMM, Hyper-V

Knowledge within networking, such as TCP/IP, DHCP, DNS, LAN, WAN

Good understanding of PowerShell scripting

Awareness of McAfee EPO/ENS

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.