Overview Come join Intuit as a Senior Communication Services Engineer. What you'll bring + Mastery of video & audio signal flows and current AV & event technologies + Advance knowledge of event setup using industry proven technologies + Advanced AV troubleshooting skills, methodologies and use of diagnostic tools. + Solid knowledge of OSI model with expertise on layers 1 through 7. + Proficient in managing and troubleshooting OSI layers 1 through 7. + Experienced working knowledge of AV standards and signal protocols. + Advanced knowledge and experience in developing event & AV system designs working with associated hardware and software. + Broad knowledge of current AV methodologies, designs and troubleshooting techniques. + Demonstrate depth of knowledge and advanced experiences in AV technologies. + Broad knowledge of AV and related hardware and software. How you will lead JOB CONTENT AND SCOPE (fundamental role) + Advanced level technical contributor with extensive scope and network complexity. + Works on extremely complex problems where analysis of situations or data requires an evaluation of identifiable or intangible variables. + Subject matter expert in multiple Audio Visual (AV) and Event technology areas. + Technical and project management leadership of other AV and Event technology within their job functions according to established policy and procedures. + Prepares documentation for designs, proposals and event support presentations. + Leads designs and participates in testing of networking and related hardware and software. + Provides analysis for event support equipment technologies, lab testing solutions and baselining of AV equipment. + Provides highly technical leadership, mentoring and methodologies + Perform multiple tasks simultaneously on tight timelines + Establishes evaluation criteria and processes TYPICAL DELIVERABLES + Long-term capacity planning, baselines, policies and procedures + Proposals, whitepapers, presentations and technical documentation + Test plans, Maintenance plans, AV and Event system designs and configuration documents + Technical presentations, procedures and process documentation + Tier 3 technical AV and Event support + Project plans for owned deliverables + Test plans, implementations plans + Document solutions to routine problems EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.