NY HELP Yes Agency Information Technology Services, Office of Title Senior Computer Operator, Ref #5647 (NY HELPS) Occupational Category I.T. Engineering, Sciences Salary Grade 14 Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $54860 to $66634 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Other (see below) "Other" Explanation Please see Additional Comments for details on work schedule. Day: Mon-Fri 7:00AM – 3:15PMEvening: Mon-Fri 3:00PM – 11:15PMNight: Sun-Thurs 11:00PM – 7:15AMWeekend Day: Fri-Sun 7:00AM – 8:00PMWeekend Night: Fri-Sun 7:00PM – 8:00AM Hours Per Week 37.5 Workday From 12 AM To 12 AM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? No County Albany Street Address Swan Street Building, Core 4, Flr 2B City Albany State NY Zip Code 12220 Duties Description Under the direction of the Chief Computer Operator, SG-23, within the Chief Technology Office/Data Center Services, the Senior Computer Operator, SG-14, will monitor and control the operation of data processing equipment in conformance with documented procedures. Specific duties include, but are not limited to, the following:• Maintain and completes all records, logs and reports as required.• Place service call requests when required.• Assist with monitoring Data Center environmental equipment and responds to alarms generated by environmental equipment such as AC units, power distribution units, UPS, backup generator, fire suppression system, and security systems.• Perform basic console monitoring and other tasks as assigned.• Notify appropriate parties regarding application or system problems, according to procedure. • Operate peripheral equipment including, but not limited to, Xerox and/or IBM printers and/or personal computers.• Load and mounts paper onto equipment• Monitor job progress on print console.• Check for equipment errors and take corrective action in response to minor error messages.• Check operation of printers to assure proper alignment and sequence of forms.• Remove jammed forms.• Notify supervisor of equipment problems.• Review completed jobs to ensure compliance with user agency specifications.• Maintain job status logs.• Perform routine maintenance and cleaning duties including cleaning printer and the work area.• Perform duties that require one to bend, stoop, lift heavy (up to 50 lbs.) objects, push up to 1000 rolling pounds, and operate a pallet jack during a normal business day.• Perform the full range of supervisory responsibilities, as required. Minimum Qualifications Minimum Qualifications Required for Transfer:Open to NYS employees with one year of permanent competitive service as a Senior Computer Operator or Data Processing Clerk 3 who are eligible for transfer under Section 70.1 of the Civil Service Law.NYHELPs Minimum Qualifications:Either 1. high school diploma/high school equivalency diploma AND one-year full time experience in the operation of a mainframe or medium to large server or complex, multi-variable print production; Or 2. high school diploma/high school equivalency diploma AND one-year full time experience in the operation of large scale/commercial printing equipment; Or 3. successful completion of high school vocational studies related to Computer Information Systems AND one year full-time experience in the operation of a mainframe or medium to large server or complex, multi-variable print production; Or 4. successful completion of high school vocational studies related to Computer Information Systems AND one year full-time experience in the operation of large scale/commercial printing equipment.Candidates eligible for consideration under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55-b/c of the Civil Service Law are also encouraged to apply. Individuals certified eligible for the 55-b/c program must meet the education and experience qualifications stated above. Additional Comments For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.Assignment will include a restriction on playing Lottery games. Due to the secure nature of the work at the Data Center, candidates will be required to undergo a special background check. Some travel to the other Data Center Sites may be needed for site coverage and for escort duty of non-authorized visitors More information on shift, lottery restrictions and background checks will be discussed at the time of interview.Fingerprinting and background check are required for employment with ITS.Benefits of Working for NYSGenerous benefits package, worth 65% of salary, including:Holiday & Paid Time OffThirteen (13) paid holidays annuallyUp to Thirteen (13) days of paid vacation leave annuallyUp to Five (5) days of paid personal leave annuallyUp to Eight (8) days of paid sick leave annually for M/CUp to three (3) days of professional leave annually to participate in professional developmentHealth Care BenefitsEligible employees and dependents can pick from a variety of affordable health insurance programsFamily dental and vision benefits at no additional costAdditional BenefitsNew York State Employees’ Retirement System (ERS) MembershipNYS Deferred CompensationAccess to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings BondsPublic Service Loan Forgiveness (PSLF)And many more.Additional information on work shift will be discussed at time of interview. Please indicate in your cover letter which shift(s) you would be willing to work.Day: Mon-Fri 7:00AM – 3:15PMEvening: Mon-Fri 3:00PM – 11:15PMNight: Sun-Thurs 11:00PM – 7:15AMWeekend Day: Fri-Sun 7:00AM – 8:00PMWeekend Night: Fri-Sun 7:00PM – 8:00AM Some positions may require additional credentials or a background check to verify your identity. Name Charlene Maroni Telephone 518-473-0398 Fax 518-402-4924 Email Address PostingResponses@its.ny.gov Address Street NYS Office of Information Technology Services Swan St Building, Core 4 City Albany State NY Zip Code 12220 Notes on Applying To apply, please submit a cover letter, resume and transcripts if applying provisionally. Please indicate that you are applying for the Senior Computer Operator Ref #5647, and include the Vacancy ID in the subject of your email.Your Social Security Number may be required in order to confirm your eligibility.