We have an exciting opportunity within our Regulatory Conduct & Risk Assurance Team to play a key role in supporting the Bank to deliver its strategy for our customers and ensure that we align to Regulators’ requirements as they relate to the Bank’s products, and distribution channels.
What you’ll be doing Provide insight into the overall direction the Regulators are taking as relevant to banking products and services and their view of current and horizon risks as they relate to the Bank. You will keep abreast of regulatory developments and ensure that relevant business areas are provided with timely notification of changes within the regulatory environment as they relate to conduct and regulatory risk and developing areas of interest which could have an impact on the Bank’s wider business strategy. Supporting customers and senior management by providing 2nd line oversight of the Bank as it develops new and exciting customer products, processes, and journeys to delight its customers. Your primary focus will be to ensure that we achieve good outcomes for our customers and that the Bank is able to identify and mitigate any conduct and regulatory risks. Providing conduct and regulatory opinion, guidance, and independent challenge to the 1st line of policy, process, systems, and procedures to ensure compliance with current and evolving, internal and external regulatory standards. Representing Regulatory Conduct & Risk Assurance on relevant projects (mandatory change, strategic change, and review/remediation) and offer effective 2nd line oversight and challenge to the 1st line. Overseeing and challenging the conduct and regulatory risk profile, risk appetite, reporting and MI as it relates to the Bank. Conduct regular analysis and review of relevant MI with a view to provide challenge to business units on its status and quality and actions being taken to mitigate potential customer harms. Completing relevant reporting to ensure that stakeholders have an accurate and up-to-date understanding of the 2nd line opinion of the risk profile of the Bank. Establish, build, and maintain strong relationships with a wide range of stakeholders. We need you to have At least two years’ experience working in financial services in a compliance or risk function. An in-depth understanding of the UK conduct regulatory environment and applicable Regulations, Codes, and compliance requirements particularly as they relate to regulated products (e.g., PSD2, BCOBS, CONC and the Standards of Lending Practice). A successful track record of presenting to, interacting with and building trusted relationships with key internal stakeholders, business partners and relevant external agencies such as Regulators and trade bodies. Ability to manage the needs of multiple senior stakeholders and deal with competing priorities. Ability to negotiate and challenge the Business with a view to mitigating the risk of customer harm and ensuring compliance with relevant regulations and guidance. Excellent written / verbal communication skills. It’s a bonus if you have but not essential Working knowledge of regulated products, services and customer journeys. A good level of knowledge of regulation and industry policies pertaining to Regulatory & Compliance and Conduct Risk. SME knowledge of Risk Management Frameworks and regulatory requirements as they relate to the line of business, risk processes, methodology, standards, protocols. Utilising MI / analytical reporting tools.
Red Hot Rewards
Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year. 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.And there's no waiting around, you'll enjoy these benefits from day one.
Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.
We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.
Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we’re a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, ‘Making You Happier About Money.’ This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.
Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com
It’s important to note that there may be occasions where it’s not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants.
Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.
If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.