Job Title:

Senior Consultant, Analytics Consulting (IBM/Cognos)

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

* Challenge Conventions

* Deliver outcomes unimagined

* Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

#LI-Remote

Essential Responsibilities include the following. You will reporting to a Manager.

Collaborate with development teams and operation engineering teams to establish a full development lifecycleCollaborate with users, development teams, and operation engineering teams to solve our requirements and meet high operational standards of system reliabilityWork with other technology teams to extract data from several data sourcesImprove ongoing reporting processes, automating or simplifying self-service support for customersDive deep to resolve problems at their root, looking for failure patterns and suggesting fixesArchitect financial solutions with a mindset of using all technologies that are at your disposalBuild software to extend system, application, or tool functionality to improve business processes and meet end user needs while working within the system architectureResolve operational issues, perform detailed root cause analysis, respond to suggestions for enhancements, and create detailed recommendations for solutions to problems that impact code owned by another groupIdentify process improvement opportunities to inspire creativityMay work with users or Business Analysts to determine requirements and design for systemsConducts all business to serve customers and increase the goodwill and profit of the companyEnsure the accuracy of the deliverables through quality assurance practiceCreate and/or update technical and user documentation of systems

Education and/or Experience

Bachelor’s Degree7+ years of relevant IBM Cognos TM1/Planning Analytics experience including system configuration, data modeling, model building, and developing reports or dashboards with TM1TM1 technical skills: Dimension & cube development, Rules and TurboIntegrator coding, security setup, report development, and ongoing maintenance of existing models. Experience using source code control with TM1Some experience with IBM Planning Analytics Workspace (PAW).TM1 soft skills: gathering requirements for new projects & provide analysis of existing functionality where needed.Experience writing SQL queries and stored procedures using Microsoft SQL ServerCorporate finance experience exhibiting knowledge of financial planning, budgeting, and forecasting functions and processesAbility to work in a team-oriented environmentAbility to apply technical skills in order to implement high-quality solutions for system enhancements or problem correctionsAbility to apply logical methods to solve difficult problems and create effective solutions through accurate and appropriate analysisAbility to apply understanding to carry out instructions furnished in written oral formAdvanced MX Excel (can write advanced macros) skillsAbility to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision.

#ConcentrixCatalyst

Location:

USA, AK, Work-at-Home

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English

•Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.