We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As a member of CIBC’s End Point Print and Digital Output team, you will play a key role in designing, enhancing, and supporting enterprise print and digital output services. You will provide technical guidance, establish standards, and apply best practices across the design, build, configuration, and maintenance phases of projects. By developing hardware and software roadmaps and recommending innovative solutions, you will help ensure alignment with organizational goals and long-term strategies.

In your role as a Senior Consultant, End Point Print and Digital Output, you will ensure stable and reliable production and non-production environments, proactively mitigating risks while adhering to established controls, standards, and policies. Leveraging your expertise, you will provide technical leadership, assess business needs, and collaborate with management, vendors, and stakeholders to deliver effective, scalable solutions.

Additionally, you will foster team growth by mentoring colleagues and facilitating discussions to address complex requirements, ensuring solutions align with project objectives and organizational priorities.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed 

Leadership & Communication: Provide technical leadership during the design, build, and maintenance of major print technologies and automation tools in a multi-platform environment.

Evaluate, select, and implement new products and techniques to enhance print solutions.Estimate implementation costs, assess options, and support business/technology proposals.Collaborate with senior leaders, balancing business needs with technology capabilities and security concerns to deliver practical, achievable recommendations.

Solution Design: Develop client-focused solutions that address business requirements

Prepare and validate solution design documents, including scope clarification, requirements, and quality assurance.Collaborate with Service Designers and Architecture teams to shape future state roadmaps and architecture.

Governance: Proactively contribute to governance initiatives in the development of company policies, audit requirements etc.

Provide technical or business guidance to clients within and outside your own department.

Engineering: Deliver automation expertise using enterprise print tools.

Define standards, roadmaps, and infrastructure designs for hardware/software.Conduct system usage studies and recommend improvements.Design, test, and evaluate Print Cloud-based solutions.Ensure environment integrity by analyzing risks and test plans.Collaborate with Enterprise Architecture for Print solution evolution.Manage vendor and client relationships to meet service expectations.Support and implement changes in production and non-production environments following change management policies.

Who You Are 

You can demonstrate 5+ years of experience in designing, implementing, and supporting serverless print technologies, with strong knowledge of enterprise infrastructure components (security, network, firewalls, servers, Active Directory, SQL, Azure, etc.).Methodologies & Standards: Proficient in Waterfall and Agile delivery, EDF, ITIL, and security, data privacy, and disaster recovery standards.Technical Skills: Expertise in GitHub, JIRA, Confluence, Dynatrace, and scripting with PowerShell/Python. Experience with reporting, data analysis, and BI tools is a plus.Core Responsibilities: Monitor, harden, and deliver Enterprise Print Services; design and implement infrastructure solutions aligned with business needs and industry best practices.Problem-Solving & Decision-Making: Skilled in troubleshooting technical issues, managing multiple priorities, and applying critical thinking to solve complex problems.Communication & Collaboration: Strong written and verbal communication skills, fostering constructive interpersonal relationships across cross-functional teams. Lead and mentor a team of infrastructure professionals, fostering a culture of collaboration, knowledge sharing, and continuous learning.Continuous Improvement: Stay updated on emerging technologies and recommend innovations to drive improvement and efficiency.You act like an owner - You thrive when you're empowered to take the lead, go above and beyond, and deliver results.You're digitally savvy - You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.You look beyond the moment - You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.Values matter to you - You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 14th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Client Service, Dynatrace Architecture, Dynatrace Enterprise Solution Architecture, Endpoint Management, Enterprise Print Management, Information Technology Infrastructure Library (ITIL), Infrastructure Engineering, IT Infrastructure Architecture, IT Infrastructure Design, IT Infrastructure Management, JIRA Workflow, Managed Print Services, Microsoft PowerShell, Mitigated Risks, Printing Services, Technical Leadership, Test Environments, Vendor Management