About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Major Duties:

Take the lead role in facilitating complex onboarding requirements liaising with Fund Managers, vendor Electra, Client Servicing Managers/ clients and other internal teams and providing creative solutions to meet client needs.

Display technical expertise in the product as a Subject Matter Expert (SME) for complex queries, escalations, fire call scenarios, projects, product developments for both Onboarding and Support functions.

Responsible for direct interaction with vendor, fund managers, partner areas, client servicing, clients and senior management including representing the Fund Peek Through product during sales and client product overview discussions as well as other high-profile presentations.

Conducts technical and data analysis on product and process gaps as required which may lead to product developments and initiatives.

Assists in coaching, training and development of new hires and junior team members and provide support on process improvement initiatives.

Provide oversight, guidance and product expertise to both Onboarding and Support functions in breaking down complex issues and recommending best course of action on resolutions.

Develop teams for various projects and initiatives through proper guidance and in-depth training and knowledge sharing sessions.

Strategic in developing, implementing and administering programs within functional areas.

Provides leadership, oversight and consulting to the team and partners at a high technical level impacting quality of own work and the work of others.

Solves complex problems

Takes a new perspective on existing solutions

Exercises judgment based on the analysis of multiple sources of information

Impacts a range of customer, operational, project or service activities within own team and other related teams

Works within broad guidelines and policies

Knowledge:

Technically competent on functional and industry knowledge is required

Has the ability to independently carry out complex activities and has strong problem-solving skills

Excellent oral and written communication skills is a must

Understands key business drivers; uses this understanding to accomplish own work

Highly flexible and adaptable to change

Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines

Applies best practices and how own area integrates with others

Is aware of the competition and the factors that differentiate them in the market

Explains difficult or sensitive information; works to build consensus

Experience:

Bachelor's Degree in relevant Finance/Accounting preferred, but not required

8 or more years of relevant industry experience

Provides informal guidance to team members

Acts as a resource for colleagues with less experience

May lead small projects with manageable risks and resource requirements

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.