Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The WSP Advisory Services team at Workday plays a crucial role in ensuring customers maximize the value they get from their Workday products. We focus on our customers’ post go-live journey, assuring long-term success. We deliver a variety of programs and services ranging from feature assessments to full feature deployments to support their growing and changing business needs within Workday.

At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too! We put people first, celebrate diversity, drive innovation, and prioritize giving back to our communities, demonstrating a commitment to corporate social responsibility. Our dedication to customer success, coupled with a vibrant and inclusive company culture, sets a strong foundation for continued growth and success at Workday.

About the Role

We are seeking people who love to help customers overcome HR technology challenges and who feel rewarded by driving high levels of customer satisfaction. The ideal candidate helps people to understand tough concepts, facilitating collaboration on effective solutions. Our focus is on helping customers to get the most value from their Workday investment through the delivery of a variety of innovative services.

Our team members:

 Lead the development and implementation of strategies that promote end-user adoption of Workday. Example responsibilities of this role includes: 

Support change-related activities including, but not limited to, change impact analysis, strategy development, readiness assessment, and adoption measurement

Lead hands-on development of communications and training materials that support a successful transition to Workday for key end-users

Contribute to the ongoing development and refinement of Workday's Change Management methodology to support new SKUs and other innovation-focused initiatives 

Confidently and consistently provide excellent customer service

Share their broad experience with industry practices

Adapt and succeed independently in challenging situations

Support multiple customers concurrently on short duration projects

Enjoy the reward of helping customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features. Team members say the variety of services and unexpected challenges keeps the job exciting and fresh.

Find that the highly collaborative nature of this team helps them to be productive and to demonstrate their strengths every day

Partner with an Engagement Manager to deliver services that include:  

Feature Adoption Workshops (Facilitate customer Workday feature roadmap discussions)

Change Management services (Tenant Review with Advisory Consulting Services) 

Additional Services that our consultants deliver include:

Webinars & Coaching (Present on key features and configurations)

Collaboration Crews (Facilitate group customer sharing discussions)

  

About You

Basic Qualifications

5+ years of leading change management consulting engagements for Enterprise Software solutions (i.e., Workday, SAP, Oracle) Capable of leading and influencing design meetings toward an effective and collaborative outcomeExperience with influencing, interacting and collaborating with senior leaders, internally and externallyCertified or ability to certify in Workday HCM products ​Ability to travel up to 25%.

Other Qualifications

Certification in Workday HCM Products is preferred Demonstrates a solid grasp of HR related systems and processesAble to gain a detailed understanding of Workday concepts and new feature releasesExcellent verbal and written communication skillsAbility to deliver and get results while managing to a project planThe ability to work on multiple engagements simultaneouslyBachelor’s degree or related experience preferred

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!