Amazon NAS Vendor Summit team is looking for a Sr. Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs to support the Vendor Summit event. We will use this summit to reinforce Amazon as the retailer of choice for top brands, deepen our engagement with our vendors’ most senior leaders, and showcase new innovation and launches. The Sr. Content Operations Program Manager (Sr. Content Operations PM) is responsible for leading the end-to-end content strategy and operations for Amazon's premier events. This role is accountable for streamlining the content management infrastructure and mechanisms that power the sourcing, curation, and distribution of exclusive, business-critical content for seller attendees across geographies, knowledge levels, and selling needs. This role requires scoping and creating project plans, developing processes, coordinating and driving event execution, and communicating to senior management on status, risks and process changes.

Key job responsibilities
• Work directly with external providers, customers, and partner teams to craft and deliver scalable solutions
• Responsible for creating and executing the end-to-end breakout content strategy for major seller-facing events. This includes sourcing, curating, and distributing exclusive content from across Amazon to deliver a unified learning experience for sellers.
• Managing a complex, cross-functional program with significant impact. The role requires deep understanding of seller needs to design the operational infrastructure and content taxonomy to deliver timely, relevant, and engaging content.
• Driving efficiency and proactively creating processes to maintain high content quality standards. Serving as the team expert on content management architecture, systems, and development workflows.
• Engaging with internal partners to identify and build mechanisms that streamline the content development process, and collaborating with leadership to align content investments with business goals.
• Provide counsel to executives and cross-functional teams on content messaging
• Write and evolve messaging and talking points in a thoughtful and strategic way
• Build, guide, and execute event content, including communicating plans internally and securing leadership approvals
• Successfully manage complex, fast-moving and unexpected communications challenges, both proactively and reactively
• Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence


A day in the life
The position is responsible for working with NAS Vendor Summit team to creatively reinforce Amazon as the retailer of choice for top brands, deepen our engagement with our vendors’ most senior leaders, and showcase new innovation and launches. This includes managing the strategic position of the NAS Vendor Summit by providing direction and implementation of Leadership presentation content for special events. This role actively develops and implements presentation plans and strategies to internal and external senior leadership teams. This position will develop communication, align strategies, produce, edit, and publish a wide variety of content, and requires excellent writing and editing skills.