The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.

Summary

This role will primarily be supporting the Area Financial Services Manager – Special Credit, focusing on collections, working with outside counsel on legal and bankruptcy matters and managing the Collection Agency activity.

Key Responsibilities Contact debtors via telephone, email, or in person to discuss overdue payments and negotiate payment arrangements.  Monitoring and tracking overdue accounts, documenting all collection efforts, and updating account information as needed  Negotiating payment plans or settlements with customers based on their financial situation while adhering to company policies and guidelines Follow up with debtors to ensure timely payment of outstanding debts  Collaborate with other team members to develop effective debt recovery strategies  Handle sensitive information with confidentiality and professionalism  Prepare and submit reports on collection activities and progress to management Providing excellent customer service by addressing customer concerns promptly and professionally, and working to resolve issues to the satisfaction of both the customer and the company  Reconcile customer accounts and receivable balances   Collaborating with outside attorneys with ongoing legal collection matters   Document all collection activity in the ERP system, including follow up dates   Handle customer and internal relations diplomatically and firmly when required and conduct business affairs with uncompromising honesty.  Perform other-job related duties as assigned  Typical Education

Bachelor’s degree (B.A. or B.S.) from 4 year college or university

Relevant Experience 5+ years related experience and/or training

Job Requisition ID: 21014

Travel Required: None

Location(s): Simplot Headquarters - Boise 

Country: United States

**The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status. **