Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.

Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.
 

Your Role
To manage and coordinate the successful and timely collection, reconciliation, and settlement of insurance premium payments in line with company deadlines and policies. You will develop and manage collaborative relationships across the end-to-end collections and resolutions process and work with all relevant teams and business areas to resolve any overdue debt issues and escalations.  

Your Responsibilities 

Analyse and investigate Accounts Receivable transactions across various accounts, ledgers, and sub-ledgers to ensure timely and correct settlement and reconciliations. Management of ledger to ensure premium aged 120+ days is reduced and kept at a manageable level. Ensuring that premium payments are collected and allocated in a timely manner. Management of any unallocated cash and ensuring this is reconciled accordingly to the ledger whilst working in collaboration with Operations. Collaborate with various cross-functional teams to resolve billing discrepancies and address customer inquiries. Reviewing, monitoring, escalating, and actioning of issues. Reconciling bulk payments received against the monthly bordereaux to ensure that allocation is processed in a timely manner. Ensuring sufficient feedback is provided in a timely manner for all Accounts Receivable related reporting in prescribed time and format. Complying with company policies, procedures and regulatory requirements and meeting all relevant targets and KPIs.  Develop and implement strategies to improve collection efforts, reduce outstanding accounts receivables & accounting procedures. Assist with training of Accounts Receivable staff, providing guidance and support as needed. Assist the Credit Team Leader & Credit Manager with any ad hoc duties as required.
 

What we're looking for:

Minimum 2 years of accounts receivable experience within high-volume ledgers environment in the Insurance/Financial Services industry.Degree qualified or part-qualified in accounting or finance.Confident level of account reconciliations and credit control knowledge and experience.Demonstrated experience in managing account disputes with successful results.Strong analytical and problem-solving skills, with proven ability to review and analyse data.Strong communication, negotiation, and interpersonal skills; confidence and experience in dealing with senior managers.Proficiency in Excel and a working knowledge of main Microsoft applications, e.g. Word, Outlook.People Soft experience is desirable.Strives for results and works well under pressure whilst adhering to deadlines.Adaptable to change, motivated self-starter with positive attitude to problem solving and teamwork.Excellent accuracy and attention to detailHigh level of personal organisation with the ability to manage time effectively to achieve the various deadlines.

We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. We also offer a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.