The future is what we make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn’t just about developing cool things. That’s why all our employees enjoy access to dynamic career opportunities across different fields and industries.
As a Sr Customer Training Professional, your duties and responsibilities include developing and conducting effective training programs. You will be performing the training needs assessment, developing and delivering the learning materials and curriculum. Also, directly managing different phases of training delivery. Occasional travel to conduct technical training classes at customer sites. Maintains comprehensive knowledge of the application, installation, and operation of all assigned products, tools, and services. This position is based at our Raleigh, North Carolina office and will work a hybrid schedule.
KEY RESPONSIBILITIES
Identify and assess training requirements by evaluating the weaknesses and strengthsTranslate needs into training that help customers administrate and maintain their systemsOversee or develop the production of manuals, instruction materials, aids, and classroom handoutsSupervise structured learning experiences and oversee their resultsFamiliarize new hires with targeted training materialsStay abreast with the latest tools and trends in delivering technical trainingDeliver various training coursesCoordinate program execution and logistics with internal groups, facilitators, and subject matter expertsYOU MUST HAVE3+ years of experience as a training specialist or technical trainerAbility to travel to visit clients at least 25% of time
WE VALUEBachelor's degreeLearning principles and instructional design theoryExpertise to master the full training cycleProficiency in learning management softwareAdditional InformationJOB ID: HRD253841Category: Customer ExperienceLocation: 208 South Rogers Lane,Raleigh,North Carolina,27610,United StatesExemptCustomer Experience (GLOBAL)
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.