Business Unit: Chief Operating Office
Salary range: £40,000 - £60,000 per annum + Red Hot Benefits. 
Location: Remote - Occasional travel when required.
Contract Type: Permanent - Full time. 

Get out of your comfort zone. Live a life more Virgin.

Our Team

t’s fair to say we’ve been busy here at Virgin Money, transforming our team to help us disrupt the status quo but we’ve lot more to do if we are to grow as a digital first bank and that includes accelerating our digital agenda in a truly agile way.  

We also said ‘Hello’ to A Life More Virgin, our exciting new proposition offering our colleagues more choice, control and flexibility to live and work how they choose. 

You’ll be based within the Data Platform Unit within TOCS (Technology Operations and Cyber Security) & be a key member of the team responsible for supporting the bank’s UK distributed database environments, which span across a mixture of on-prem, hybrid and cloud infrastructure. 

You will work to ensure the support and maintenance of the database estate is functional as required, alongside collaborating with project teams to ensure that changes are controlled effectively and safely. 

What you’ll be doing

To provide effective and proactive database support & maintenance of many of the bank’s critical services, which spans across multiple database technologies (predominately Oracle & SQL Server).   

Provide database administrative support and guidance in the shape of:  

Database lifecycle support (provisioning / deletion / patching / upgrading / migrating) 

User Access Management 

Back-up and Recovery 

Monitoring and Alerting 

Change and Incident Management 

Troubleshooting and Problem Solving 

Tuning and Optimisation  

Disaster Recovery  

Defect/Incident/Problem investigation across all environments, through to validation and resolution of database issues. 

Collaboration with other teams and escalating where necessary to Lead Database Engineers to ensure operational issues are resolved within agreed SLAs. 

Following a period of training there will also be a requirement for the successful candidate to join a 24/7 on-call rota.  Due to the operational nature of the role, there will be times when you may need to work beyond your core hours, so flexibility is key. 

We need you to have

A strong understanding and experience of database administration (across Oracle and SQL Server) in a Production setting. 

An ability to troubleshoot Production issues in an analytical manner and make recommendations to resolve issues and/or deliver enhancements. 

Experience of undertaking database builds, patching, migrations and upgrades. 

Experience of High Availability and Disaster Recovery Methods including setup, troubleshooting and support - Oracle RAC, Oracle Restart, ASM, Oracle Data Guard & SQL Server Always on High Availability. 

Database Performance Tuning and Optimisation skills. 

Experience of using Oracle Enterprise Manager.  

Oracle / Red Hat Linux, Windows, AIX, and Solaris Operating System experience. 

An ability to take ownership for your own development, including taking proactive steps to improve and maintain your skills, knowledge, and behaviours. 

To display collaborative behaviours and excellent verbal / written communication skills. 

ITIL Service Management awareness (Incident, Change & Problem Management processes). 

It’s a bonus if you have but not essential

Experience of managing databases (including patching, maintenance, and support of the appliances themselves) within cloud or cloud @ customer environments (Oracle OCI, Oracle Exadata Cloud @ Customer and/or Microsoft Azure) with an awareness of emerging industry trends such as PAAS. DBAS, IAAS. 

Previous experience of working with other database technologies aside from Oracle and SQL Server. 

Awareness of Flashback technologies. 

Experience of Dynatrace tooling. 

Awareness of Windows Failover Clustering. 

Knowledge of the full software development lifecycle: from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing and delivery. 

Experience of Dell Data Domain Boost. 

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with.  We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, ‘Making You Happier About Money.’ Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.  

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.