Jacksonville, Florida
18 days ago
Senior Dedicated Account Leader
Description

Work with the Industry Leader!

As the most profitable and fastest growing truckload carrier, we are driven to innovate the transportation industry. Knight is a career destination for passionate and talented people seeking growth and opportunity with an industry leader.
What do we live by? The answer is simpleā€¦OUR PEOPLE! Knight Transportation is powered by people. We are committed to a culture of high expectations and exceptional performance. At Knight, we hire good teammates who share our values, unselfishly take personal accountability for results, and bring innovative ideas to the table. Our people are passionate about continual learning, display honesty and mutual respect, and give their best every day.

Join our Knight Family as we offer results-driven people a place to make a difference in a stable and maturing industry.

Job Responsibilities: What you will do

Manage customer's service and operational expectations and provide analysis of key performance metrics.

Proactively review current capacity to determine appropriate adjustments in order to provide optimal planning opportunities and full utilization of equipment.Provide direction/guidance to assigned Dedicated Account Managers, operations team, and client to identify and correct service issues at the root cause.Recommend, negotiate and implement transportation solutions to meet customer network needs.Drive profitability for Knight by highlighting opportunities and engaging Knight Dedicated Operations to continuously improve solutions.Collaborate activities with other departments to build supply chain accuracy, standard procedures, controls, practices and systems.Develop on-site associates and foster solid working relationship with Knight and customer associates.Drive customer satisfaction with KPI compliance.solutions to complex issues and Profitability stewardship for both the customer and KnightDrive revenue growth with existing customers by ensuring value added solutions are implemented and operated effectively.Implementing and orchestrating the strategic value proposition to multiple Knight Dedicated customers in the regionProactively work to assist others in achieving the organization's objectives.

Copy and paste URL into browser to view full description: https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&id=7181

Qualifications: What you need to bring

4 years' experience in progressively responsible roles in the transportation industry required.Demonstrated experience in network management/planning required.Bachelor's degree or equivalent combination of education and/or experience required.Must be able to lead, influence and motivate employees at all levels in a cross functional, diverse and changing environment.Must possess exceptional interpersonal, decision making and analytical abilities with a creative approach to problem solving.Must have strong decision making skills with and able to negotiate effectively.Must be able to manage and motivate others.Must be able to work in a high pressure environment.


Pay Range: $63,000.00 - $88,000.00 Annual

What we offer:

Competitive starting salary commensurate with experience and geographic location.Potential bonus pay based on company performance.Opportunities to volunteer and give back to local communities.Comprehensive Benefits Package which includes:401(K)Medical, Dental, Vision, Disability, Supplemental and Life InsurancePaid Time OffEmployee Stock Purchase Plan


The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

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