Waterloo - Hybrid Working
9 Month Fixed Term Contract
Full Time
Grade 4
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
Our iD Telecommunications team are undertaking a large transformation project to migrate and upgrade the IT platform for our growing customer base. As a Senior Delivery Manager, you will be responsible for delivering high-value, complex initiatives across all areas of technology. You will work in collaboration with the business to understand their needs, drive results and deliver excellence. You will manage risks, issues and budget, and ensure that initiatives are delivered to schedule, budget, scope, and the highest quality standards. You will also work in a collaborative way with multiple third parties and matrix teams, and foster a culture of innovation, agility, and continuous improvement.
Role overview:
As part of this role, you'll be responsible for:
• Take responsibility for the management of and successful execution of high-value Technology and Transformation initiatives up to £3m in value spanning across multiple business domains
• Work in collaboration with initiative sponsors and key stakeholders within the business to ensure shared ownership for the delivery of outcomes
• Lead cross-functional change into the organisation through the application of best-in-class project, programme and change management
• Own stakeholder relationships and engage the business more broadly with change communications.
• Manage high performing delivery teams, with good knowledge management, who work in collaboration with the business
• Manage the performance of the internal and external suppliers
• Establish and sustain an effective governance framework to ensure the appropriate level of oversight and control is in place across your initiatives
• Take ownership for key deliverables across the delivery lifecycle and apply appropriate methodologies to support the achievement of wider aims and objectives
This role will also have responsibility for delivery of elements of operational change management; planning and transition to the new service without disruption to our customers, whilst leading the communications engagement planning and execution for the project.
You will need:
• Ideally 4+yrs project, programme management or Change Management experience
• Experience in change management
• Experience of delivery in large complex organisations, such as FTSE250 companies or top tier professional services
• Strong Retail and/or Telecommunications implementation experience
• Knowledge and experience of relevant project management methodologies, development life cycles e.g. Waterfall, Agile and Continuous Improvement
• Expert knowledge of financial forecasting and budget management and control
• Experience implementing projects utilising common enterprise-scale technology platforms such as Mulesoft, Oracle, Salesforce, and Microsoft Azure
• Experience in managing 3rd party vendors and working with outsourced partners
• Proven ability to communicate to stakeholders at the appropriate level and build effective working relationships (will often need to have technical discussions with product owners to articulate design solutions or reconfirm requirements)
• High level of resilience and extremely strong organisational skills required to manage multiple teams
• Willing to be flexible to meet tight deadlines
• Dedicated and motivated individual with drive to succeed and deliver results
• Self-starter willing to hit the ground running
• Effective influencer and negotiator, able to operate well in both structured and unstructured environments
We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:
Company Pension Hybrid Working Discount cards for stores
Why join us:
Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we'll do our best to help.