Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.
The Role
The Senior Developer will work within the Contact Center Development team to gather detailed requirements, design, and build Interactive Voice Recognition and Chat Bots Platforms. We are seeking self-motivated Software Engineers with deep technical knowledge and hands-on experience in analyzing, designing, installing, administering, maintaining, and troubleshooting software development applications.
What You'll Do
Responsible for designing, installing, implementing, administering, and maintaining voice systems and integrations with software systems.Design, develop, and implement custom client/server and web-based applications utilizing Java Spring Boot.Monitors services provided by vendors to ensure service levels meet requirements.Provides timely and complete project status reports to supervisor as requested.Working with Google Dialog Flow web-hooks, Agent Development and creation of Context and IntentsAdditional Job DescriptionYour Skills & Abilities (Required Qualifications)
Experience building Rest API Services or Microservices.Bachelor’s Degree in Information Technology, Computer Science, Software Engineering, or equivalent experience.6-8 years of in-depth hands-on experience with Java and Spring BootWhat Will Give You A Competitive Edge (Preferred Qualifications)
Familiar with Google Cloud Platform products and services, Contact Center Artificial Intelligence Solution, and machine learning.Experience with SOAP Web Services.Experience building Rest API Services with Java Spring Boot.Familiar with Azure DevOps using GIT or similar.Familiar with Artificial Intelligence interfaces such as Google Dialog Flow and generative AIAbout GMOur vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join UsWe aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits OverviewThe goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.