Senior DevOps Engineer (Lending Team)

Background on what ING is about

ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same.

At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them.

ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking!

Job Overview

ING is looking for an experienced Ops Engineer to help build on our transformation ambition for the Wholesale Lending Business.

ING’s goal is to enable people to “do their thing” and empower them to stay a step ahead in life and business. We are one of the largest banks in Europe and we continuously evolve to become one of the most innovative companies in the banking sector.

Within Tribe Lending we have set ourselves on a mission to become fully digitized and

data-led to enhance the experience of our clients and our employees. Lending is the

core of ING’s lifeline. Hence also the driver in ING’s transformation journey.

In our urge to make complex Lending simple, reusing data, following the patterns it provides, and predicting the investments we make in our clients is key. We are tackling fundamental, high-impact solutions in the financial services industry. Our Tribe consists of roughly 120 professionals, and we are growing to accelerate this transformation journey. We are talking about making a fresh start, being creative, challenging the status quo, and deferring decisions to data and algorithms. We are talking of game changers. So if this sounds exciting and nerve-wracking at the same time, read on!

Key Responsibilities

As an experienced Ops Engineer, you will be responsible for maintaining and improving the Lending Portal application. This new application is a crucial part of our mission to become fully digitized and to enhance the experience of our Lending Clients. Soon, the functionality of this application will be expanded step by step. It is therefore very important that the application meets all requirements from an SRE perspective.

The application is built according to the latest standards within ING; the front-end is hosted on the front-end server, and the back end is containerized and consists of TPA APIs hosted on the ICHP platform.

You will be configuring and maintaining the application in a professional and controlled way using SRE principles, making sure the application is always available, stable, secure, and compliant. The application has various connections with other systems and touches several business processes, so you are required to look beyond your scope and collaborate closely with other teams in the organization.

You ensure that the application runs smoothly without any production disruptions. When issues do arise, you resolve them quickly and prevent them from happening again by implementing structural and robust solutions.

We are looking for an engineer who is embracing the responsibility for the implementation, configuration, and maintenance of this important application and enjoys working in a cross-border distributed team in an agile environment.

Key Capabilities/Experience

You are familiar with SRE concepts.You have working knowledge of monitoring & alerting, using Prometheus, Grafana, IAT and RTK2.You have a clear understanding of security, firewalls, API gateways, PKI certificates, and certificate management.You have a working knowledge of Azure DevOps (Azure repos, creation/execution/maintenance of Azure YAML-based pipelines, Azure KeyVaults etc).You have a background of working agile, preferably using Azure DevOps.You have experience with containerized (ICHP hosted) applications, using Docker, Kubernetes.You have experience with RedHat OpenShift.You have an intrinsic drive for innovation and automation.You have working experience with ITIL processes (change-, incident- and problemmanagement), and relevant tooling.Excellent communication skills and a great team player.You have a great interest in experimenting with new technologies and tools and able to implement those.

Nice to have skills:

Basic knowledge of APIs / microservices (preferably using the ING Merak framework).Experience with Test Automation.Scripting (Bash, Python, and similar) skills.Working knowledge or understanding of ITRMP Controls (RISK management).Experience on ING Private Cloud (IPC).Working knowledge on writing Ansible playbooks.