The application window is expected to close on 12/20/2024. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. The successful applicant will provide ownership of and be performing work in FedRAMP or IL-5 type environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. Local candidates in the Boston area that can work hybrid once a week in the office are highly preferred. What You’ll Do As a Senior DevOps Engineer at Cisco in the Security Business Group you’ll be a part of a small, innovative team with a low process, high efficiency culture. The team is working on Cisco Security Cloud Control, previously Cisco Defense Orchestrator, which manages policy and configuration of Security Business Group's firewalls. We are looking for an energetic DevOps engineer to contribute to all parts of our infrastructure stack. The DevOps Engineer will be responsible for the production process, including continuous delivery of features, infrastructure automation, configuration management, high availability, and related tooling. Responsibilities * Participate as a technical contributor on a fast-paced project team of engineers involved in the development of SaaS security products. * Continuously evolve cloud infrastructure, making it more resilient, scalable and secure. * Aggressively automate all manual procedures. * Research and recommend technologies to help further product goals. * Create innovative solutions for complex technical problems. * Respond to and resolve infrastructure related escalations. * Lead and participate in on-call rotation, rotated through engineering team. * Contribute to software development and testing. Who You’ll Work With The DevOps Engineer will partner with the engineering organization to converge on common infrastructure setup, tooling and deployment processes and interface with the greater Cisco technical support team. Who You Are Minimum Qualifications * Bachelor’s degree or higher in Computer Science or a related field * 5 + years of DevOps experience * Experience running production software in AWS at scale * Experience with SaaS deployment and upgrade automation * Experience with Ruby, Python, shell scripting or equivalent Preferred Qualifications * Infrastructure automation tools experience with Terraform and Cloud Formation * Experience with Linux based systems. * Automated application of configuration changes across multi-use environments (dev, test, staging, prod, etc.) * Experience developing safe deployment procedure of new product changes across multiple environments * Ability to build SaaS monitoring solutions that detect and automatically remediate system faults * Knowledge of setting up, configuring, maintaining and evolving a continuous delivery environment using CI tools such as Jenkins/TeamCity/Bamboo/etc. * SaaS operations experience with maintenance, escalations & triage * Understanding on system security * Debugging and troubleshooting experience in a distributed environment Why Cisco Secure We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU. Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do. We're proud to be the Best Small and Mid-Size Enterprises Security Solution Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up! There are so many amazing reasons to join Cisco. Learn more [1] here! References Visible links 1. https://www.cisco.com/c/en/us/about/careers/we-are-cisco.html Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.