Job Title:

SENIOR DIGITAL PRODUCT/PROJECT MANAGER

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

We are looking for a Senior Digital Project Manager at Catalyst (part of Concentrix group). As part out team you will report to the head of the digital agency.

Major responsibilities:

- Managing several digital projects: taking client briefs, formalising proposals, providing feedback, briefing in-house creative teams, managing UX/UI and development teams on projects, etc.

- Support our customers in the strategic thinking and marketing of their digital products (mobile apps, websites, innovation, customer journeys in the broadest sense of the term, etc.), based on substantiated market data (market research, customer studies, benchmarks, etc.).

- Develop business with our on-board customer portfolio by proactively proposing new routes and product developments (cross/up sell).

- Participate in some of the agency's tenders, in partnership with leads from the UX, tech and project management teams.

Required qualities:

- The ability to analyze, summarize and be creative in order to put forward appropriate and effective recommendations to our customers

- Excellent interpersonal skills, commercial acumen and the ability to present ideas with real conviction (active listening, detailed understanding of needs, ability to challenge, ability to brief, relevance of responses, strength of conviction)

- Good knowledge of the challenges of digital transformation and a solid web culture (UX/UI design, user experience, technology, etc.)

- A real business orientation to develop new opportunities for our customers

- A high level of rigour is required for this position

- Good communicator and public speaker

- General knowledge, curiosity and the ability to seek out and analyse information

- Habit of working with “Tech giant” would be a plus (Apple, Google, Salesforce …)

Background / profile :

- 5 years' experience in an agency or consulting firm

- business school or equivalent

- fluent English and French essential

Location:

FRA Paris - 3 rue d'Heliopolis

Language Requirements:

Time Type:

Full time

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