**What's The Role** The Senior Digital Workplace Engineer reporting to the IT Digital Workplace Supervisor, is an individual contributor responsible for focus is on Microsoft technologies and implementations in enterprise environments, communication and collaboration systems, and workplace services including desktop solutions, collaboration technologies, upgrades, migrations and evergreen scenarios and enablement of secure remote working environments. **What You'll Do** + Deep understanding and experience in Microsoft 365 environments including implementation of Exchange, OneDrive for Business, Teams, and SharePoint + Deep understanding and experience in Active Directory / Azure Active Directory. + Strong experience working with automation tools such as PowerShell, and various scripting tools. + Solid understanding of Active Directory (group policy management, Sites and Services, Users and Groups) + Delivery of successful O365 Tenant to Tenant migrations. + Deep understanding migration tools from Sharegate and BitTitan experience a plus + Strong understanding of cloud computing technologies, emerging trends and related technology + Able to articulate pros & cons of design/architecture decision across a wide spectrum of factors - e.g., latency, storage, startup/shutdown, network, end user experience, etc. + Knowledge of IT Security and compliance. + Knowledge of Networking fundamentals. + Knowledge of Active Directory + Knowledge of Device Deployment + Provide guidance and recommendations for the definition of targets + Contribute to the digital workplace strategy, roadmap and technical definition + Understand and identify problems, analysing and helping to identify the appropriate solution + Collate data and provide basic reporting, build your knowledge base, document cases and conduct retrospectives to learn from incidents + Strong record of people management in a technical environment, including communication, negotiation and conflict resolution skills + Strong written and verbal communication skills, ability to form strong business relationships across all functions + Solid business planning experience, demonstrating a track record of success as a business leader and have the ability to collaborate with various departments to achieve mutual success + Timeliness in all actions with quality consciousness towards services received and provided + Extensive proven experience of project management techniques including planning, resource allocation, prioritization and escalation within an international telecom environment. + Strong vendor management experience. Expertise in driving operational efficiencies through innovative partner and vendor management + Demonstrate strong influencing and persuading skills, encourage colleagues and teams to change established processes and achieve improvements and best practice + Significant negotiation skills, both commercially and complex delivery disciplines + Demonstrates strong ability to work under pressure with multiple competing priorities. + Strong ability to work logically through a fault timeline. + Strong ability to create and maintain process adherence + Demonstrates the ability to relate technical faults to financial and customer impact both for them but also to articulate in a meaningful way for the teams. + Deep understanding of ITIL framework and processes. **What Do You Need** + Graduate level (Bachelors or higher) degree in an Information Technology or related field. + Significant technical job experience (5-10 yrs plus) + At least one Microsoft certification is required. + ITIL 4 Foundation **Who We Are** We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region. **Why Join Us** Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team. _Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws._ **What Do You Need** + Graduate level (Bachelors or higher) degree in an Information Technology or related field. + Significant technical job experience (5-10 yrs plus) + At least one Microsoft certification is required. + ITIL 4 Foundation **Who We Are** We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region. **Why Join Us** Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team. _Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws._ **What You'll Do** + Deep understanding and experience in Microsoft 365 environments including implementation of Exchange, OneDrive for Business, Teams, and SharePoint + Deep understanding and experience in Active Directory / Azure Active Directory. + Strong experience working with automation tools such as PowerShell, and various scripting tools. + Solid understanding of Active Directory (group policy management, Sites and Services, Users and Groups) + Delivery of successful O365 Tenant to Tenant migrations. + Deep understanding migration tools from Sharegate and BitTitan experience a plus + Strong understanding of cloud computing technologies, emerging trends and related technology + Able to articulate pros & cons of design/architecture decision across a wide spectrum of factors - e.g., latency, storage, startup/shutdown, network, end user experience, etc. + Knowledge of IT Security and compliance. + Knowledge of Networking fundamentals. + Knowledge of Active Directory + Knowledge of Device Deployment + Provide guidance and recommendations for the definition of targets + Contribute to the digital workplace strategy, roadmap and technical definition + Understand and identify problems, analysing and helping to identify the appropriate solution + Collate data and provide basic reporting, build your knowledge base, document cases and conduct retrospectives to learn from incidents + Strong record of people management in a technical environment, including communication, negotiation and conflict resolution skills + Strong written and verbal communication skills, ability to form strong business relationships across all functions + Solid business planning experience, demonstrating a track record of success as a business leader and have the ability to collaborate with various departments to achieve mutual success + Timeliness in all actions with quality consciousness towards services received and provided + Extensive proven experience of project management techniques including planning, resource allocation, prioritization and escalation within an international telecom environment. + Strong vendor management experience. Expertise in driving operational efficiencies through innovative partner and vendor management + Demonstrate strong influencing and persuading skills, encourage colleagues and teams to change established processes and achieve improvements and best practice + Significant negotiation skills, both commercially and complex delivery disciplines + Demonstrates strong ability to work under pressure with multiple competing priorities. + Strong ability to work logically through a fault timeline. + Strong ability to create and maintain process adherence + Demonstrates the ability to relate technical faults to financial and customer impact both for them but also to articulate in a meaningful way for the teams. + Deep understanding of ITIL framework and processes.