Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

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Senior Director, Client Partner Executive 

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Are you an accomplished Client Partner with expertise in Financial Services/Banking BPO or Hospitality/Travel BPO? Do you excel at building strategic relationships and driving revenue growth in enterprise environments?

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About this Role:
As a Senior Director, Client Partner Executive at Conduent, you will oversee some of our most valued accounts across the Financial Services/Banking and Hospitality/Travel sectors. Your role is pivotal in nurturing client relationships while driving revenue growth and expanding service offerings. You will bring your experience in BPO sales and operational collaboration to elevate client satisfaction and deliver impactful business outcomes.

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Responsibilities:

\n\n Cultivating long-term, meaningful connections across the C-Suite and other senior executives, becoming a trusted partner clients rely on for strategic insights.\n Applying consultative selling techniques to identify and secure cross-sell opportunities across Financial Services/Banking and Hospitality/Travel BPO domains.\n Partnering with solutions leaders to craft innovative value propositions tailored to client needs.\n Overseeing account-level P&L to ensure financial targets are met or exceeded.\n Supporting the business unit’s strategic priorities and aligning client solutions accordingly.\n Collaborating with sales executives and delivery teams to secure sales of new services within established accounts.\n Recommending improvements to sales and marketing operations to optimize client engagement and revenue growth.\n Providing guidance on Conduent’s BPO offerings, including customer experience, claims management, finance and accounting services, legal services, and more.\n Driving marketing efforts and ensuring alignment with global client needs and strategies.\n\n

Requirements:

\n\n Possess a minimum of 15+ years of enterprise-level sales and account management experience, with a proven ability to lead.\n Showcase deep knowledge of Financial Services/Banking and/or Hospitality/Travel BPO processes and solutions.\n Demonstrate a successful track record of growing existing accounts and achieving/exceeding sales quotas.\n Have expertise in account planning, relationship development, and identifying opportunities for client growth.\n Display strong experience in managing account-level profit and loss.\n Possess excellent oral and written communication skills, with the ability to present to top management and executives.\n Work closely with service delivery and other internal teams to ensure seamless collaboration and value delivery.\n Exhibit a results-driven, self-motivated approach to client management.\n Hold a bachelor’s degree in a related field or equivalent work experience.\n\n

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:

\n\n Remote work: Enjoy the convenience of working from home and maximize your time.\n Flexible Working Hours: Flex the times you work during the day, allowing you to balance your home life and work.\n\n

Working For You

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Perks and rewards designed for you:

\n\n Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit your needs and start on the first day of employment.\n Retirement Savings: We support you as you invest in your future.\n Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.\n Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.\n Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.\n Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.\n\n

Join Us

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At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

\n\n Bring your authentic self to work.\n Grow and thrive, both personally and professionally\n Make a difference with our clients, in our communities, and with the millions of people we support.\n\n

When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best. 

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Pay Transparency: Certain jurisdictions require the disclosure of compensation and benefits-related information. For this position, actual salaries will vary and may be above or below the range based on factors including but not limited to location, experience, and performance. In addition to base pay, this position may be eligible for bonuses or incentives. Conduent offers a variety of benefits including health insurance, dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and sick time. The estimated salary range for this role is $152,250 - $203,000

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Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

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People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

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At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

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