Provide senior oversight to Project Lead Teams or corporate initiatives for project productivity, delivery and quality resulting in strong financial performance and customer satisfaction. Work with teams to focus on leveraging deep therapeutic expertise and IQVIA solutions to drive operational excellence and strategic leadership with our customers.
Direct and manage an assigned team of Project Lead managers and leaders who lead teams or support studies or programs to make sure quality, time and budget deliverables are met to the Sponsor’s satisfaction and in accordance with SOPs, policies and practices. Ensure employees are trained and individual development is aligned and in place to meet project and organizational needs. Attract, develop and retain talent.
Essential Functions
Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work appraising performance and guiding professional development rewarding and disciplining employees addressing employee relations issues and resolving problems. Approve actions on human resources matters.
Work with individual staff to make sure all study management and project deliverables are completed as per the contract, to achieve quality deliverables on time and within budget and in accordance with SOPs, policies and practices. As their first point of contact, provide effective and timely consultation/guidance to employees on issue resolution.
Coach and mentor employees around project planning, project review, risk management and problem solving to ensure global alignment of work practices across the team through the adoption and use of all process and technology tools and improvements by employees.
Obtain and provide regular feedback to employees from other project team members and key stakeholders to assist in personal and professional development. May attend project team meeting in order to support development needs. Identify skill and competency gaps at the individual level and work to craft development plans that will close the gaps.
Ensure direct reports demonstrate working knowledge of EAC, baseline and change control in terms of scope, budget, schedule and risk/ issue management.
Train the Project Lead management team on process and procedures. Ensure required trainings are completed on time.
Complete and discuss the Project Lead competency framework with each direct report.
Actively engaged with the review of project performance dashboard for tracked information. Follow up with direct reports to ensure system and metrics compliance.
Review metrics and ensure required updates are made in IQVIA systems to ensure accurate and timely reporting is available to senior management.
Proactively manage risks linked to resourcing, project and/or individual needs with other management and leadership team members to manage study issues and obstacles.
Work with individual staff to identify any quality issues within the study and provide coaching on resolution of issues, including implementation of corrective and preventative action plans and escalation.
Provide technical expertise and/or clinical project management experience to assigned staff for training and process improvement efforts.
Lead and/or actively participate in corporate initiatives
Act as a departmental cross-functional liaison and/or change agent
Provide technical expertise and project management experience.
Provide consultation to clients on drug development process, strategy, and plans as needed.
Act as a Project Management liaison with other groups within IQVIA.
Qualifications
Requires 15 years of clinical research experience including 9 years of leadership experience, multi-regional and global focus
Requires broad management knowledge to lead cross-regional teams, and well as the ability to influence others outside of own job area regarding policies, procedures, and goals
Requires 15 years of clinical research experience including 9 years of leadership experience, multi-regional and global focus
People Management - Proven ability to manage a team and work through others in a global environment to deliver results to the appropriate quality and timeline metrics. Provides others with a clear direction delegates work appropriately and fairly, motivates and empowers others, monitors/manages performance and provides feedback and coaching; recruits, develops and retains staff of a high caliber
Collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences, as well as establishing and maintaining effective working relationships with coworkers, managers and clients.
Leadership - Ability to manage competing priorities
Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers as well as negotiate solutions
Strong ability to balance operational and strategic priorities
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status.https://jobs.iqvia.com/covid-19-vaccine-status
The potential base pay range for this role, when annualized, is $175,600.00 - $326,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.