We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

Reporting to the VP, Insurance, the Senior Director, Insurance Risk is accountable for oversight of the end to end governance strategy for the Insurance business. The Senior Director is a member of the Insurance Senior Leadership team and is focused on providing leadership and guidance on business governance, risk and regulatory compliance and the alignment to the Insurance strategy.  This individual is also responsible for developing and ensuring the ongoing effectiveness of the business model to manage the implementation of business rules, while maintaining strong relationships with key partner groups.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

Policy & Regulatory Strategy- Champion the policy framework for Insurance and provide leadership for design of policies, ensuring alignment to business objectives, optimizing policies and acceptance across product/channel.  Maintain in depth knowledge of products, policies, standards, processes and systems as well as emerging federal and provincial regulatory requirements. Establish governance and accountability for ongoing proactive review/maintenance of policies and rules and monitoring of performance; including identification of opportunities to enhance policies to support the Insurance business.  Participate/lead projects that require governance, policy, and/regulatory expertise.  Lead in the development and execution of multi-year business planning and identification, and initiation of strategic initiatives related to policy, regulatory and legislation management, as required.

Governance, Controls and Risk Management- Implement and maintain strong Governance processes and a robust and comprehensive Business Risk Management Framework to ensure compliance with policies, procedures and regulations and effective identification, monitoring and mitigation of operational risks. Oversee processes to ensure adequate training on creditor insurance is provided to the frontline. Maintain and evolve the CIBC Life Risk Management Framework and related CIBC Life Policies.  Chair CIBC Life Risk Management Committee meetings and participate in CIBC Life Board meetings.  Coordinate/support Internal Audit and Compliance examinations and regulatory inquiries/ /examinations. 

Client Escalations- Provide oversight and leadership of the management of Wellness & Protection client escalations including managing litigation files, media and reputational concerns and privacy incidents.  Work closely with the CIBC Life Insurance Company CCAO  Media Relations and Legal to ensure timely and fair resolution of all client concerns.

People Leader- Provide leadership by: Hiring the right people in the right jobs;  Setting appropriate context when assigning work; Building team and individual capabilities; Managing performance; Creating a positive work environment; and Promoting compliance with policies, standards, guidelines and controls.. 

Who you are

You have extensive risk and regulatory management experience, including prior roles in audit, compliance, legal, and risk management.   It is an asset if your experience is specific to the insurance business ideally in the creditor and/or life, living benefits and health insurance spaces.

You have experience leading the development of senior executive material preparation such as board materials, C-suite level briefs on issues and initiatives, and are able to summarize often complex information into succinct story lines that effectively convey the pertinent information.

You are driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. You have executive level presentation and influencing skills and can convey complex information effectively and according to the audience’s needs.  When observing the room, you can recognize and respond to underlying concerns and multiple interests. 

You keep things moving: You anticipate concerns across the stakeholder group and proactively prepare.  You maintain forward momentum on your initiatives while also actively listening.  You protect your vision but maintain an open mind to evolving your ideas as new information and feedback is presented. 

You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity. You have excellent relationship management skills to effectively deal with individuals at all levels of the organization. 

You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.

Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 24th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Objectives, Planning Operations, Strategic Operations