San Francisco, CA, USA
9 days ago
Senior Director, Sales Strategy and Planning
About The RoleAs our Senior Director, Sales Strategy & Planning, you will be a key member of the Sales leadership team driving the growth and optimization of the supply creation side of our marketplace through people, processes and technology. You will own forecasting, territory planning, headcount planning, quota planning, sales compensation administration, enablement technology and help measure and drive sales effectiveness. You will partner closely with the sales leaders to create and execute monthly, quarterly and annual business plans and process improvements.

You will partner with Business Insights, Finance and Product to oversee revenue reporting, processes and technology; and leverage your partnerships to quickly understand issues, perform analysis and implement scalable solutions. Our ideal candidate is a self-starter, independent thinker, deeply analytical and detailed-oriented individual who possesses great leadership qualities and is capable of creating the structure to thrive in a dynamic environment.

What You Get To Do Everyday

Assist sales team to drive operational logistics including optimizing resource allocation across teams, measuring progress against sales goals, and assisting in key sales management meetings

Develop, manage & report on key revenue and pipeline metrics and actively partner with Finance on forecasting. Own sales compensation administration and planning and manage commission plans with Finance team across the sales organization

Work with available data to optimize customer/account targeting, partner with the BI team to create additional data visualizations

Ensure alignment of territories/divisions/regions and maximize the effectiveness of the sales force

Work cross-functionally to ensure successful execution of key projects, while continually identifying opportunities for ongoing program improvements and enhancements including

Optimization of CRM (Salesforce) and other enablement tools

Identify opportunities to improve sales team efficiencies and lead efforts to scale best practices across the team

Support Sales Leadership in all Board presentations, management updates related to revenue

Assist in all facets of sales planning, inclusive of regular updates to quotas, headcount, and sales plan

Maintain a deep understanding of the competitive landscape, consumer trends, and The RealReal's market positioning. Utilize this knowledge to inform strategy and identify new growth opportunities.

Proactively identify and implement improvements in processes and workflows to enhance efficiency and effectiveness across the organization.

What You Bring To The Role

Minimum Requirements:

Demonstrable track record of developing people and managing a team, focused on driving success

10+ years Sales Operations, FP&A, Business Planning and Analytics, in a high growth, fast-paced environment

Demonstrable analytical skills, strategic thinking and problem solving ability

Demonstrable project management and structuring ability

Comfortable dealing with ambiguity and ability to adapt to changing environment and needs

Excellent written and verbal communication skills and strong executive presence

Highly motivated, with a sense of urgency and ability to deliver multiple tasks under pressure

Experience with Salesforce and BI tools such as Looker or Tableau

Ability to Travel 10%

Preferred Requirements:

Education in Business Analytics, Economics, or related field; MBA a plus

Compensation, Benefits, + Perks

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid Parental Leave

Unlimited Discretionary Time Off (DTO)* and 10 Paid Company Holidays

* Unlimited DTO with Manager approval

Find out more about our Benefits here.

The expected salary range for this role is $209,400-$250,000. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

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