Why Work For Us? + Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position + 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period + Benefits – Medical, Dental, Vision, wellness program and more! + Paid Holidays + Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. + Collaborative Environment – AAA will value your contribution to providing exceptional service to our members + Free AAA Classic Membership + AAA Product Discounts + Tuition Reimbursement Program . At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. NOTE: This role is hybrid and requires 2 days a week in our Walnut Creek Corporate office. Job Summary Our Sr. Director, Smart Home Product and Partnerships, is accountable for optimizing Smart Home Product mix to drive income through sales, service, and add on opportunities. Leverages relationships to build value added member benefits, member engagement and revenue growth. This role influences strategic direction and leads the execution of Smart Home partnerships and product marketing at AAA MWG. This leader partners with Smart Home Marketing to develop fully integrated product marketing plans in order to drive profitable growth. In addition, this leader partners with Smart Home product manufacturers and platform providers to ensure competitive market position and strengthen on-going relationships with partners in order to substantially grow AAA market share and revenues and identify new product opportunities that increase overall Member value and engagement. RESPONSIBILITIES / JOB DUTIES: + Partnership Management + Manufacturing and platform contracting to negotiate pricing, volume requirements, feature sets, etc. + Identify, develop and manage new partnership opportunities + Liaises between sales, business operations and partners to resolve member experience issues + Compliance/New Product Development + Understand compliance requirements and any new products/costs needed to maintain monitoring compliance + Creation of new recurring revenue streams associated with ongoing monitoring or account features as source of Member value + Launching new hardware products in conjunction with IT, sales, and marketing teams + Competitive/Pricing Positioning + Crafting product and marketing strategy to maximize Smart Home growth and achieve revenue goals + Developing competitive market positioning strategies + Ongoing pricing evaluation and recommendations based on company positioning document + Collaborates with Insurance, Membership and Brand marketing leaders to align marketing efforts, build integrated plans, develop new bundles, and deliver strong results. + Lifecycle Management + Responsible for maintaining burndown of inventory ahead of product launches in conjunction with warehouse and purchasing teams + Provide guidance to both vendors and internal teams on product usage rates for purposes of ordering and stocking + Develop and maintain training materials in coordination with L&D teams to ensure internal sales, MX, Tech Support teams have up to date knowledge of entire product set + Updating systems as required for changes to products, new product launches, etc. KNOWLEDGE AND SKILLS: + Marketing Expertise: Strong understanding of marketing principles including segmentation, targeting, campaign development, and ROI analysis. + Sales Acumen: Solid understanding of retail sales principles and best practices. Experience with sales training and driving sales performance. + Financial Management: Strong financial acumen with experience managing budgets, analyzing financial reports, and identifying cost-saving opportunities. Demonstrated ability to develop and implement strategies that drive revenue growth and increase profitability. + Industry Knowledge: Deep understanding of industry trends and best practices. Ability to anticipate market changes and adapt strategies accordingly. + Analytical Skills: Highly analytical with the ability to make data-driven decisions. Proficient in data analysis tools and techniques. + Strong Computer Skills: proficiency with the Google Apps Suite (Sheets, Docs, Drive, Slides) + Leadership: Proven ability to lead, develop, and motivate high-performing and collaborative teams. Experience with performance management, coaching, and employee development. + Strategic Planning: Demonstrated ability to translate business objectives into actionable product and marketing strategies. Experience with market analysis and developing growth initiatives. + Communication: Excellent written and verbal communication skills. Ability to effectively communicate and interact with all levels of the organization. + Collaboration: Proven ability to build strong relationships and work effectively with internal teams across different departments, as well as external partners such as vendors and community organizations. + Problem-Solving: Strong problem-solving and decision-making skills. Ability to identify and resolve complex issues. + Change Management: Experience with leading and managing organizational change initiatives. + Executive Presence: Commands attention and respect; effectively influences and inspires others through strong communication skills, confident demeanor, and professional presentation. + Performance Management: Setting clear goals and expectations, conducting performance reviews, providing regular feedback and coaching, and addressing performance issues. + Team Development: Fostering a positive and collaborative team environment, identifying training and development needs, and supporting career growth. + Workload Management: Assigning tasks and projects, delegating effectively, and monitoring progress. + Hiring and Onboarding: Participating in the recruitment and selection process, onboarding new team members, and ensuring they have the resources and support to succeed. + Mentoring: Providing guidance and support to team members, helping them develop their skills and advance their careers. EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES: + Minimum Requirements: + Bachelor's degree plus 5-8 years residential and commercial security experience + 5 years management experience + Preferred Requirements: + Masters of Business Administration We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $183,518.00 - Mid: $200,724.00- Max: $217,929.00 #CLE_RX #LI-CB1 -