Senior Director, Strategy, Planning & Services
Marriott
**Additional Information**
**Job Number** 25021232
**Job Category** Sales & Marketing
**Location** Greater China (Hong Kong), Suite 1108 11th Floor Cityplaza One, Hong Kong, Hong Kong, China,VIEW ON MAP (https://www.google.com/maps?q=Greater%20China%20%28Hong%20Kong%29%2C%20Suite%201108%2011th%20Floor%20Cityplaza%20One%2C%20Hong%20Kong%2C%20Hong%20Kong%2C%20China%2C)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The **Senior Director, Strategy, Planning & Services, Greater China** is a key member of the Greater China Strategy Planning & Services organization that provides end-to-end strategy, planning, business advisory, implementation and deployment support to the Greater China President and Greater China leadership teams. The position will report into the Chief Legal Counsel, Greater China and leads initiatives ranging from long term strategic planning, business assessments of growth opportunities, and project management of priority initiatives.
We are looking for a Senior Director that will work with senior executives to help define and drive the future growth of Marriott International by leading the strategy planning process for Greater China, engaging Greater China Leadership to identify, plan and locally execute initiatives that will enable a successful delivery against their respective strategic priorities. Success in this role requires strong organizational skills, strategic thinking, and the ability to manage multiple priorities at the same time. This position will work closely with senior leadership in the region as well as other departments within Marriott’s Corporate Headquarters (e.g., Loyalty, Marketing, Operations, HR, Finance, and Data & Analytics). The position will have 3+ direct reports with the potential to grow the team in the future.
**CANDIDATE PROFILE**
**Education and Experiences Required**
• Bachelor’s degree holder and above in Business Administration, Accounting, Finance, Hotel Management, or related major
• Ideally MBA from top tier institution
• 12+ years of relevant professional experience of which at least 8+ must be from major strategy consulting house or in-house corporate strategy role
**Skills & Experience Preferred**
• Prior experience in top management consulting firm (McKinsey, Bain, BCG, Big 4 Strategy Consulting)
• Some in-house corporate strategy experience would be beneficial
• Strategy consulting project experience (especially projects with companies on formulating their corporate strategy)
• Extremely strong organizational skills and ability to ruthlessly prioritize initiatives
• Exceptional interpersonal communication skills with ability to interact effectively with C-level executives
• Strong presentations skills with ability to develop executive level decks with compelling storylines
• High business acumen and ability to bridge strategies to execution
• High EQ, able to engage and influence senior leaders on a broad range of strategic issues
• Previous experience in coach and managing high performing teams
• Experience in hospitality industry would be advantageous
• Excellent command of Mandarin and English; native level English fluency would be advantageous
**CORE WORK ACTIVITIES**
**Strategy Planning:** Lead the E2E Greater China Long Range Planning process - from pre-planning meetings to the communication of the finalized plan to all Greater China associates
• Develop timeline and lead series of meetings, workshops, research, insight sessions, etc. to set the foundation for the mid-year and annual strategy planning meetings
• Organize series of insight sessions and workshops to prepare senior leaders for strategy planning meetings
• Create detailed agendas and design how each session will be run to arrive at desired upon deliverables
• Facilitate/support all planning discussions and partner with external facilitator where appropriate
• Partner with communications team to ensure effective communication of strategy to all Greater China associates
**Consulting Projects/ Business Assessment Leadership:** Lead cross-functional teams comprised of discipline experts from Operations, HR, Finance, Development, Brand, Marketing, Sales, Revenue Management, Digital Platforms, etc. in the strategic assessment of new growth opportunities:
• Scope, develop and lead work plan to assess new opportunities with minimal oversight, working with senior leaders to meet project objectives and goals on time and on budget
• Conduct primary and secondary research to obtain necessary information
• Analyze data and develop recommendations and strategy for Marriott
• Create and deliver periodic and on-going presentations on findings and opportunities for senior management and other key stakeholders (e.g., owners)
• Communicate findings through compelling storyline
**Project Management Leadership:** Provide project management and analytical support for large, complex, cross-function implementation projects. Acts as a project management leader and day-to-day project decision maker with the following responsibilities:
• Accountable to the results of the project
• Provide content guidance to the project
• Participate in review cycles at key milestones & provide go/no-go decision
• Actively participate in strategy sessions
• Contribute to strategy development
• Develop and drive implementation plan
• Ensure alignment of all key stakeholders
• Ensure appropriate sponsorship and resourcing
• Establish key milestones and approval roles
• Ensure timely delivery against milestones
**MANAGEMENT COMPETENCIES**
**Leadership**
• Adaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
• Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.
**Managing Execution**
• Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
• Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
**Building Relationships**
• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
**Generating Talent and Organizational Capability**
• Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
**Learning and Applying Professional Expertise**
• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
o Demonstrates working knowledge of discipline-specific systems, tools, and business practices.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
o Computer Skills – Proficient to expert in Microsoft Office software (Powerpoint, Word, Excel, etc.).
o Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
o Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
o Reading Comprehension – Understands written sentences and paragraphs in work related documents.
o Writing - Communicates effectively in writing as appropriate for the needs of the audience.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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