Senior Director Infrastructure Services and Operations - Erlanger, KY

About Us: Archer-Daniels-Midland Company (ADM) is a global leader in human and animal nutrition and the world's premier agricultural origination and processing company. With a commitment to sustainability and innovation, ADM leverages the power of nature to create ingredients and solutions that address the world's most fundamental needs for food, drink, and more. Headquartered in Chicago, Illinois, ADM connects crops to markets on six continents, ensuring that we get the very best ingredients from around the globe to our customers, wherever they may be.
ADM is dedicated to enriching the quality of life by unlocking the power of nature. We work closely with growers, supporting them with personalized services and innovative technologies to develop and enhance sustainable practices. Our global footprint, combined with local insights, gives us unparalleled capabilities to meet the needs of food, beverages, health, and wellness.
We are a global leader in nutrition, serving the needs of emerging and developed markets. ADM is the world's most diversified oilseeds company and the largest corn processor. From plant-based proteins to probiotics, we are growing nutrition trends and working closely with our customers to create custom, delicious solutions from nature to meet consumer preferences.
At ADM, we believe that access to nutrition has the power to solve many of the world's challenges. Our innovation and expertise are helping people live healthier lives, and we are committed to the humane and sustainable treatment of livestock.
If you are passionate about making a positive impact on the world and want to be part of a company that is dedicated to sustainability, innovation, and enriching the quality of life, ADM is the place for you.

Job Summary:  As ADM embarks on our next chapter of digital transformation, we are seeking a Senior Director of Infrastructure Services and Operations. This role will oversee the planning, implementation, maintenance and operations of our infrastructure and services. The scope of this role includes end user compute platforms, data center hosting , platform engineering, public cloud services,  specialty support, field services and executive technology support services on hundreds of ADM global sites, This role is critical in ensuring the reliability, security, and efficiency of our infrastructure services and operations. The ideal candidate will have extensive experience in infrastructure engineering and operations, a strategic mindset, and strong leadership skills.

Key Responsibilities:Leadership and Management: Lead and manage the infrastructure services and operations team, providing direction, mentorship, and support to ensure high performance and professional growth.P&L Accountability: Have overall accountability of infrastructure services and operations budget of $150M annually.Strategic Planning: Develop and implement strategic plans for infrastructure services and operations that align with the company’s goals and objectives. Evaluate emerging technologies to drive innovation, simplification, and improve infrastructure capabilities.Infrastructure Services Management: Oversee the design, implementation, and maintenance of end user compute platforms, data center hosting , platform engineering, public cloud services,  specialty support, field services and executive technology support services. Ensure high availability, performance, and scalability of servers, storage, networks, and other systems.Infrastructure Operations Management: Manage IT operations, including incident management, change management, and problem resolution. Monitor infrastructure services and performance and troubleshoot issues to ensure optimal operations. Implement observability, monitoring and performance metrics and reporting systems to ensure that all SLA and KPI targets are met.Security and Compliance: Ensure information security and compliance with industry standards and regulations. Implement and manage security protocols to protect data and information integrity.Vendor Management: Manage relationships with infrastructure services and operations providers and vendors. Negotiate contracts and ensure service level agreements are met.Budget Management: Develop and manage the budget for infrastructure services and operations, ensuring cost-effective solutions and efficient use of resources.Disaster Recovery: Develop and maintain disaster recovery plans to ensure business continuity in the event of infrastructure failure, natural disaster, cyber security threat or other disruptions.Innovation and Improvement: Stay current with emerging technologies and industry trends. Identify opportunities for innovation, automation and continuous improvement in infrastructure services and operations.Qualifications:Education: Bachelor’s degree in Computer Science, Information Technology, or a related field required. Master’s degree in MBA or technology  will be a plus.Experience: Minimum of 15 years of experience in infrastructure services and operations, with at least 7 years in a leadership role.Certifications: Relevant experience and/or certifications such as ITIL, CSM, CISA equivalent are highly desirable.Skills:Strong leadership and team management skills.Excellent strategic planning and project management abilities.In-depth knowledge of infrastructure services and operations, cloud savvy.Strong problem-solving and analytical skills.Excellent communication and interpersonal skills.Benefits:Competitive salary and performance-based bonuses.Comprehensive health, dental, and vision insurance.Retirement savings plan with company match.Professional development opportunities.Flexible work environment.Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check. 

REF:94746BR