**94746BR** **Job Title:** Senior Director Infrastructure Services and Operations - Erlanger, KY **Department/Function:** Information Technology **Job Description:** **Senior Director Infrastructure Services and Operations - Erlanger, KY** **About Us** : Archer-Daniels-Midland Company (ADM) is a global leader in human and animal nutrition and the world's premier agricultural origination and processing company. With a commitment to sustainability and innovation, ADM leverages the power of nature to create ingredients and solutions that address the world's most fundamental needs for food, drink, and more. Headquartered in Chicago, Illinois, ADM connects crops to markets on six continents, ensuring that we get the very best ingredients from around the globe to our customers, wherever they may be. ADM is dedicated to enriching the quality of life by unlocking the power of nature. We work closely with growers, supporting them with personalized services and innovative technologies to develop and enhance sustainable practices. Our global footprint, combined with local insights, gives us unparalleled capabilities to meet the needs of food, beverages, health, and wellness. We are a global leader in nutrition, serving the needs of emerging and developed markets. ADM is the world's most diversified oilseeds company and the largest corn processor. From plant-based proteins to probiotics, we are growing nutrition trends and working closely with our customers to create custom, delicious solutions from nature to meet consumer preferences. At ADM, we believe that access to nutrition has the power to solve many of the world's challenges. Our innovation and expertise are helping people live healthier lives, and we are committed to the humane and sustainable treatment of livestock. If you are passionate about making a positive impact on the world and want to be part of a company that is dedicated to sustainability, innovation, and enriching the quality of life, ADM is the place for you. **Job Summary:** As ADM embarks on our next chapter of digital transformation, we are seeking a Senior Director of Infrastructure Services and Operations. This role will oversee the planning, implementation, maintenance and operations of our infrastructure and services. The scope of this role includes end user compute platforms, data center hosting , platform engineering, public cloud services, specialty support, field services and executive technology support services on hundreds of ADM global sites, This role is critical in ensuring the reliability, security, and efficiency of our infrastructure services and operations. The ideal candidate will have extensive experience in infrastructure engineering and operations, a strategic mindset, and strong leadership skills. **Key Responsibilities:** + Leadership and Management: Lead and manage the infrastructure services and operations team, providing direction, mentorship, and support to ensure high performance and professional growth. + P&L Accountability: Have overall accountability of infrastructure services and operations budget of $150M annually. + Strategic Planning: Develop and implement strategic plans for infrastructure services and operations that align with the company’s goals and objectives. Evaluate emerging technologies to drive innovation, simplification, and improve infrastructure capabilities. + Infrastructure Services Management: Oversee the design, implementation, and maintenance of end user compute platforms, data center hosting , platform engineering, public cloud services, specialty support, field services and executive technology support services. Ensure high availability, performance, and scalability of servers, storage, networks, and other systems. + Infrastructure Operations Management: Manage IT operations, including incident management, change management, and problem resolution. Monitor infrastructure services and performance and troubleshoot issues to ensure optimal operations. Implement observability, monitoring and performance metrics and reporting systems to ensure that all SLA and KPI targets are met. + Security and Compliance: Ensure information security and compliance with industry standards and regulations. Implement and manage security protocols to protect data and information integrity. + Vendor Management: Manage relationships with infrastructure services and operations providers and vendors. Negotiate contracts and ensure service level agreements are met. + Budget Management: Develop and manage the budget for infrastructure services and operations, ensuring cost-effective solutions and efficient use of resources. + Disaster Recovery: Develop and maintain disaster recovery plans to ensure business continuity in the event of infrastructure failure, natural disaster, cyber security threat or other disruptions. + Innovation and Improvement: Stay current with emerging technologies and industry trends. Identify opportunities for innovation, automation and continuous improvement in infrastructure services and operations. **Qualifications:** + Education: Bachelor’s degree in Computer Science, Information Technology, or a related field required. Master’s degree in MBA or technology will be a plus. + Experience: Minimum of 15 years of experience in infrastructure services and operations, with at least 7 years in a leadership role. + Certifications: Relevant experience and/or certifications such as ITIL, CSM, CISA equivalent are highly desirable. + Skills: + Strong leadership and team management skills. + Excellent strategic planning and project management abilities. + In-depth knowledge of infrastructure services and operations, cloud savvy. + Strong problem-solving and analytical skills. + Excellent communication and interpersonal skills. **Benefits:** + Competitive salary and performance-based bonuses. + Comprehensive health, dental, and vision insurance. + Retirement savings plan with company match. + Professional development opportunities. + Flexible work environment. Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings. ADM requires the successful completion of a background check. REF:94746BR **Req/Job ID:** 94746BR **City:** Erlanger **State:** KY - Kentucky **Ref ID:** \#LI-LR2 **:** **About ADM** At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com. **:** \#LI-Onsite **\t:** **\#IncludingYou** Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM. (https://www.adm.com/en-us/culture-and-careers/diversity-equity-inclusion/) **:** **Benefits and Perks** Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including: + **Physical wellness** – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable). + **Financial wellness** – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection. + **Mental and social wellness** – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares). Additional benefits include: + Paid time off including paid holidays. + Adoption assistance and paid maternity and parental leave. + Tuition assistance. + Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs. *Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter. **:** Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The pay range for this position is expected to be between: **:** $174,000.00 - $324,000.00 **Salaried Incentive Plan:** The total compensation package for this position will also include annual bonus and a long-term incentive plan