Join an iconic company and take your career to new heights by leading talented teams in transformative projects. Together, let's push boundaries and achieve unparalleled success.

As a Senior Director of Site Reliability Engineering at JPMorgan Chase within the Enterprise technology, Employee Experience Technology team, you are constantly establishing new collaborative partnerships that allow your team to work across functions. Proactively engage team members, initiate career conversations, and delegate assignments and opportunities equitably. 

Job responsibilities

Manages stakeholders with broad direction on complex projects to ensure work is executed according to compliance standards, service level agreements, and business requirements Anticipates the needs of immediate team to proactively make decisions to eliminate roadblocks and deliver products and applications in line with business requirements Applies cross-functional technical and business knowledge and leadership to multiple technical areas and disciplines Identifies opportunities to initiate operational changes across disciplines and partners with leadership to support, influence, and drive innovation

Required qualifications, capabilities, and skills

Formal training or certification on site reliability engineering concepts and 10+ years applied experience. In addition,  5+ year  of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization Experience with APM, logging and tracing tools in AWS/Azure, on-prem and SaaS solutions Experience with Adobe Experience Manager and Adobe product suites. Experience in caching technologies including content delivery networks and web optimisation (e.g. Redis cache) Experience leading technologists to manage, anticipate, and solve complex technological issues  Influences the team’s culture by championing innovation and change for success Experience hiring, developing, and recognizing talent Draws upon leadership experience to engage team members to expresses complex ideas with appropriate level of detail Formal training or certification on software engineering concepts and 10+ years applied experience 10+ years of experience leading technologists to manage, anticipate, and solve complex technical items within your domain of expertise Preferred qualifications, capabilities, and skills Experience of SRE for SaaS applications Experience running SRE maturity uplift programs

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