IMPORTANT APPLICATION INSTRUCTIONS:

Upload Resume or Curriculum Vitae for automatic population of information to the application.The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.

Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

Job Description

SUMMARY: 

Reporting to the Senior Assistant Dean for Educational and Community Engagement in CEEL, the Senior Director of Student Success provides student-centered and equity-minded leadership and direction for student facing services of the college, including but not limited to, academic support and advising, career development, and alumni support. The Senior Director leads efforts to cultivate a culture that fosters academic, personal, and professional success for students and builds productive relationships with various stakeholders (faculty, staff, university and community partners) to advance student success initiatives.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Oversee the day-to-day operations related to student success.    

Coordinate and advise directors overseeing student success initiatives.    

Evaluate all functions for areas of strength and continuous improvement to achieve the goals set out by the college leadership related to student retention and success.   

Collaborate with CEEL faculty and staff to create and execute annual strategic plans prioritizing building and supporting a diverse and inclusive student body.

Recruit, hire, train, develop, mentor and supervise staff.

Gather, analyze, and report on metrics of student success, making data-informed decisions and recommendations to leadership on student success initiatives.

Assist students in navigating the student experience at CEEL, using sound judgment to resolve student issues and escalate issues when appropriate.

Create and implement strategies to increase student retention and decrease time to degree of students within CEEL.

Liaise with academic departments and student support services at the University, including key administrative offices (Undergraduate & Transfer Admissions, The Graduate School, Registrar, among others) to optimize the student experience in CEEL.

Represent CEEL at college and university-led open houses, transfer events, and student success initiatives.

Communicate Dean’s Office messages to directors and staff.

Coordinate advising presentations and registration processes for campus onboarding events, including, but not limited to, New Student Orientations and Transfer Orientations, Commencement, Student Research Symposium, and other major student activities.

Manage the operational budget.

Serve on key committees within CEEL and Montclair.

Perform other duties as assigned.

Management retains the right to add or change job duties at any time.

QUALIFICATIONS:

REQUIRED:

Master’s degree from an accredited college or university in education, higher education, counseling, or related fields.

A minimum of five years in higher education leadership related to student success.

Exemplary record in administrative and managerial experiences with demonstrated vision.

Excellent written and oral communication skills.

Deep commitment to equity and justice, culturally responsive practices, democratic practice, and demonstrated ability to incorporate these commitments into policies and practices.

Active record of working with diverse populations based on various racial, socioeconomic, linguistic, and cultural backgrounds.

Active record of overseeing initiatives related to recruitment, retention, program completion and career success, especially for students from underrepresented backgrounds.    

Experience working with Student Information Systems (i.e., Banner and EAB Navigate) and Customer Relationship Management Systems (i.e., Slate), Workday.

Demonstrated ability to work well independently and as part of a team.

Availability to work weekends and evenings to participate in various events.

Possess qualities of a strategic thinker with strong data analytic skills, using appropriate dashboards (e.g., admissions, enrollment/re-enrollment).

Ability to execute multiple initiatives simultaneously and promote teamwork.

Have a comprehensive understanding of academic programs, processes, and operations in a large public research university.

Demonstrated ability to research and make presentations to varied audiences, both large and small.

PREFERRED:

Earned doctorate in higher education or relevant field of study.

Deep commitment to equity and justice, culturally responsive practices, democratic practice, and demonstrated ability to incorporate these commitments into policies and practices.

Experience in administrative and managerial experiences with demonstrated vision.

Demonstrated knowledge of current legislation and trends in education at the local, state, and national levels.

Successful track record of working in P-12 schools.

Exemplary track record of establishing and maintaining effective working relationships with students and families, and community stakeholders.

Experience securing grant funding for student success initiatives.

PROCEDURE FOR CANDIDACY
Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions.

Department

College for Education and Engaged Learning

Position Type

Administrative

Contact Information:

For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent@montclair.edu.

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Additional information can be found on the website at 
www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/

Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities.  The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/