Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

 

Pharmacy Care Services is seeking a dynamic and strategic Senior Director to lead provider targeting, engagement, and growth initiatives across our pharmacy services portfolio. This role will be responsible for identifying new provider opportunities, developing strategic partnerships and driving measurable growth through innovative marketing and account management strategies. The Senior Director will serve as a key liaison between internal teams and external provider stakeholders, ensuring alignment with business goals and delivering exceptional value to our partners. They will be expected to define and provide clear direction to our PCS sales teams on priority providers.

 

This is a high-impact leadership role requiring a blend of strategic thinking, marketing acumen, relationship management, and operational execution. The ideal candidate will be passionate about healthcare innovation, experienced in navigating complex provider ecosystems, and skilled at influencing senior stakeholders.

Primary Responsibilities:

Strategic Provider Engagement & Growth

Develop and execute strategic plans to target new provider opportunities and expand existing relationshipsLead cross-functional teams to deliver tailored provider solutions that drive referrals, revenue, and market shareServe as the executive point of contact for key provider accounts, ensuring alignment with Pharmacy Care Services' growth objectives

Marketing & Communications Leadership

Oversee the creation of go-to-market strategies, campaigns, and materials that differentiate Pharmacy Care Services in the provider spacePartner with sales, clinical, legal, and digital teams to deliver compelling messaging and value propositionsEnsure consistent branding and messaging across all provider-facing materials and channels

Account Strategy & Performance

Drive strategic account planning, including opportunity identification, contract negotiation, and performance trackingMonitor ROI of provider marketing initiatives and optimize based on data-driven insightsLead renewal and upsell efforts, ensuring sustained growth and client satisfaction

Cross-Functional Collaboration

Influence and align internal stakeholders across product, operations, technology, and sales to support provider growth initiativesRepresent the voice of the provider in internal planning and product development discussionsFoster a culture of accountability, innovation, and excellence across teams

 

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications: 

Extensive experience in healthcare, pharmacy, or provider servicesProven success in strategic account management, marketing leadership, and growth deliveryExperience working with C-suite executives and managing complex provider relationshipsProven solid analytical, communication, and leadership skillsAbility to travel up to 10% and work in a hybrid environmentDemonstrated Power BI, SQL knowledge

 

Preferred Qualifications:

Experience in US healthcare, managed services, or health tech. Knowledge of the PBM and/or pharmacy healthcare landscape in the USDemonstrated familiarity with CRM systems (e.g., Salesforce), marketing analytics, and performance trackingP&L ownership and experience with cross-functional team leadershipBackground in care continuum delivery, analytics, or revenue cycle services

Leadership Competencies:

Strategic thinker with a results-oriented mindsetSkilled in influencing and building consensus across senior leadershipHigh emotional intelligence and situational awarenessAbility to lead through change and foster innovation

*All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.


Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2025 Optum Services (Ireland) Limited. All rights reserved.