The Education Services team provides courses and certification programs to help customers proficiently develop applications and work with NI hardware. NI offers training courses in several formats, including self-paced, instructor-led, and in-person.

Education Services Technicians partner with customers and instructors to ensure their training experience is successful. Education Services Technicians respond to technical needs to help maintain and accelerate our customers' development, building customer loyalty and gaining a reputation as trusted training partner.  
 

In this Role, Your Responsibilities Will Be:

Build and distribute PC Training images.  Lead AWS (Amazon Web Services) infrastructure and cloud images.  Support engineering activities such as design, test, check-out, modification, fabrication, and assembly of prototype electromechanical systems, experimental design circuitry, or specialized test equipment.   Work from schematics, diagrams, written and verbal descriptions, layouts, or defined plans to perform testing, checkout, and troubleshooting functions.   Assist in determining methods or actions to remedy malfunctions. Escalate technical issues while maintaining ownership.  Route out-of-scope technical issues to the appropriate support group.   Provide guidance for course development regarding hardware and deliverable needs.  Provide guidance on budgeting and hardware procurement.  Lead process development and improvement projects 

Who You Are:

You stay on top of new communications technologies. You encourage open dialogue to discuss alternative perspectives. You manage uncertainty with confidence.
 

For This Role, You Will Need:

Associate Degree in engineering or science related field, such as Electronic, Electrical or Mechatronics Engineering, Computer engineering, and IT.  Experience with Amazon Web Services (AWS) and related Cloud infrastructure  Familiar with Microsoft office tools  Ability to fix advanced electronic systems.  Intermediate or advanced English level, oral and written.  Ability to lift 50 lbs.  Experience using electronic tools and soldering equipment.  Available to travel 10-25% (Inside and Outside of country)
  Preferred Qualifications that Set You Apart: Minimum of 5 years of experience in a related technical or IT role  Technical – Familiar with electronic circuit design concepts and basic electronic instrumentation.  Proficiency in programming languages. (LabVIEW experience is preferred)    Experience with Microsoft Deployment Toolkit  Problem Solver – Integrates information from disparate sources to identify underlying causes and find creative solutions. Sees beyond short-term issues to understand the bigger picture.     Dynamic – Thrives in an environment where the work changes from day to day. You are fascinated by the multitude of ways that engineers and scientists solve tomorrow’s grand challenges.    Collaborative – Team oriented with the ability to effectively collaborate with peers.  Our Offer To You:
 We recognize the importance of employee wellbeing and know that to do your best you should have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage.  Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more.  Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives.  We believe a diverse and inclusive work environment gives to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.