Cebu, Philippines
1 day ago
Senior Employee Experience (Reporting & Analytics)

Who we are.

Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands.

We are seeking a highly skilled and detail-oriented Reporting and Analytics Specialist to join our team. The ideal candidate will possess strong analytical skills, a knack for data visualization, and exceptional presentation abilities. This role is critical in providing data-driven insights to support decision-making and drive business performance.

What you’ll do & how you’ll make your mark. 

Data Analysis: Collect, analyze, and interpret large datasets to provide actionable insights and recommendations.Report Generation: Develop, maintain, and distribute comprehensive reports and dashboards to track key performance indicators (KPIs) and other critical metrics.Data Visualization: Create visually compelling charts, graphs, and dashboards using tools like Tableau, Power BI, or similar platforms.Presentation: Effectively present complex data and insights to stakeholders, both technical and non-technical, in a clear and concise manner.Continuous Improvement: Identify opportunities to improve reporting processes and enhance data quality.Collaboration: Work closely with cross-functional teams to understand their data needs and provide tailored solutions.Ad Hoc Analysis: Conduct ad hoc analysis to support various business initiatives and projects.Data Management: Ensure data integrity and accuracy by implementing best practices for data management and governance.

Who you are & what you’ll need to succeed. 

Education: Bachelor's degree in Data Analytics, Statistics, Business, or a related field. Advanced degree preferred.Experience: 3-5 years of experience in data analysis, reporting, or a related role.Technical Skills: Proficiency in data visualization tools (e.g., Tableau, Power BI), SQL, and Microsoft Excel. Experience with statistical analysis software (e.g., R, Python) is a plus.Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret complex data and provide insights.Presentation Skills: Excellent presentation and communication skills, with the ability to convey complex information to a diverse audience.Attention to Detail: High level of accuracy and attention to detail in all aspects of work.Time Management: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Preferred Qualifications:

Certifications: Relevant certifications (e.g., Certified Analytics Professional, Tableau Certification) are a plus.Industry Experience: Experience in IT and BPO industry is desirable but not required.Project Management: Experience with project management and process improvement methodologies, Six Sigma is a plus.

Why you’ll love us.

Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.We celebrate one another’s differences.  We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees.  We have 20 + affinity groups where you can network and connect with Newfolders globally.We care about you. We are a family, and we care about you and your family’s physical and mental health by providing competitive HMO benefits – 175k MBL with two free dependents upon regularization! We also give out Punctuality Bonus, Generous Vacation policy, and much more!Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!

This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

Confirm your E-mail: Send Email