What success looks like in this role:

Unisys is presently recruiting for a Level 3 Endpoint Technical resource to support our valued Government client.  You will be part of a technical team that provides desktop MOE/SOE and application support as well as infrastructure support to a large Government Client Australia wide. The existing environment is based primarily on Windows 10, with a key focus on moving to cloud, Windows 11 and M365 shared services. The environment is ever-expanding and evolving, so lots of on the job learning and problem solving is required. As an Endpoint SME, you will be responsible for high level incident and change management in the Endpoint space, as well as the management of the SCCM and InTune environment to support the MOE/SOE and packaged applications. You will also work directly with the Endpoint Manager and the rest of the team for client and vendor meetings, forums and project engagements where required.  

Skills/Training Desired:Microsoft MECM and/or IntuneMOE / SOE, Task Sequence and Advanced Group Policy ManagementApplications Packaging (both native and App-V), including understanding of MSIXM365 Suite apps, including MS Teams, SharePoint and PowerBI.Advanced PowerShell managementCitrix Server and VDI environmentsUnderstanding of Microsoft O365 and Cloud Infrastructure (Azure, AWS or similar)Anti-virus software management and application and device whitelistingIndustry Certifications highly desirable (specifically Microsoft and Cloud certification)ITIL V3 or V4 Certification Highly desiredPrevious Australian Government experience desired, but not required
 It is essential that all candidates are Australian Citizens with the ability to obtain & hold a minimum Baseline security clearance (NV1 preferred).  Existing security clearances would be an advantage.

You will be successful in this role if you have:

The successful applicant is to be experienced in Level 3 Endpoint Support including Incident Management, Change Management and Problem Management, and have a strong knowledge in multiple technologies including Microsoft SCCM, Powershell, Advanced Group Policy Management, and Applications Packaging and Deployment. Additionally the applicant will need to provide support and advice to colleagues and level 2 team members through one on one training and knowledge articles. Requires Minimum of Baseline Security Clearance ( NV1 preferred).Experience in 3rd Level Desktop/Endpoint support to an Enterprise Environment. SOE Creation, Maintenance, and Deployment, including Windows and Security Updates. Experience in the M365 stack – InTune, Azure AD, Sharepoint, Teams, and Exchange Online.Experience in a Windows 10 and Windows 11 environment. Experience with migrating from Windows 10 to Windows 11 will be very valuable.Experience and knowledge of SCCM and MECM infrastructure.Applications Packaging and Deployment, both native and virtual. PowerShell automation and scripting.Manage Security Products including application whitelisting, anti-virus, and USB hardening. Experience working with BAU and Project teams, and documenting solutions.Microsoft and ITIL certifications not required, but beneficial.

Please click on the "Apply Now" button below to submit your application.Unisys is an equal opportunity employer and fosters an inclusive culture that embraces differences and diversity. We welcome applications from all sections of society.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.