**Position Profile** The Senior Engineer, ML Ops contributes to the development, automation, and deployment of Machine Learning (ML), Deep Learning (DL), and Generative AI (GenAI) pipelines across both cloud and on-premises environments. This hands-on role focuses on building reproducible workflows, integrating monitoring tools, and enabling efficient model delivery. The position involves close collaboration with senior engineers and cross-functional teams, supporting AI systems deployed in commercial printing environments where resilience, real-time performance, and hardware-in-the-loop reliability are critical. **Job Duties and Responsibilities** + Deploy and maintain ML/DL/GenAI models using cloud and on-premises compute infrastructure. + Assist in building and maintaining internal model-serving platforms for development teams. + Implement containerized services using Docker and deploy to AWS Fargate and internal clusters. + Write infrastructure-as-code using AWS CloudFormation and automate configuration for on-prem tools. + Participate in unit and end-to-end testing of pipelines, services, and monitoring workflows. + Support model monitoring and health tracking using AWS CloudWatch and internal observability tools. + Document internal systems and operational processes to ensure maintainability and reproducibility. **Qualifications** + Bachelor’s degree in a technical field with 1–5 years of experience, or a recent MS graduate. + Strong Python programming skills, with working knowledge of pandas, SQL, and ML frameworks (e.g., scikit-learn). + Exposure to CI/CD workflows and containerization practices. + Familiarity with AWS services (e.g., Lambda, Glue, CloudWatch) and a willingness to learn on-prem integration. + Interest or experience in maintaining AI systems used by developers or analysts. **Knowledge, Skills, and Abilities** + Solid understanding of model deployment fundamentals. + Willingness to learn and work in hybrid infrastructure environments (cloud + on-prem). + Foundational knowledge of model lifecycle management, container workflows, and observability practices. + Strong communication and documentation skills, with a collaborative team mindset. **Working Conditions, Mental and Physical Demands** + Ability to manage job-related stressors and maintain performance under pressure. + Work in environments adhering to regulatory standards or national guidelines (e.g., exposure to dust, fumes, or physical agents). + Flexibility to travel as needed, work overtime, and adapt to new tools, systems, and assignments. + Ability to handle multiple tasks concurrently and communicate clearly with peers, management, and customers. + Maintain positive working relationships and demonstrate openness to diverse perspectives. + Learn and apply new tools and equipment within a reasonable timeframe. + Assume ownership of assignments and meet deadlines consistently. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.