“At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.
At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.
We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, WD_BLACK™, and SanDisk® Professional brands.
We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.
Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.”
Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Responsible for HDD FA all customers from China.
a. Complete the FA work which assigned within the target TAT- including log FA and physical FA.
b. Upload FA data to database and generate FA package based on FA data.
2. Provide on-site technical support to customers as needed.
3. Co-work with other function team like PCBA, WW FA, FW, RWI, Servo, ME for issue dig out.
4. Document failure analysis procedures, processes, and requirements.
5. Provide effective information on tool or process improvements related to FA.
QUALIFICATIONS REQUIRED：
1. Bachelor’s or master’s degree in Electronics, Microelectronics, Computer science and other related majors, with knowledge of semiconductor technology, product testing, device reliability, and failure analysis, etc. are preferred.
2. Excellent data analysis skills, which including data processing, and statistical analysis are preferred.
3. Familiar with C++, Python, VBA programming are preferred.
4. Understand the concepts related to reliability testing, failure mechanisms and failure modes.
5. Familiar with basic knowledge of circuits.
6. Good oral English and communication skills.
7. Ownership, Independent thinking, and Problem-solving skills.
All your information will be kept confidential according to EEO guidelines.