Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Join our Cybersecurity and Digital Risk (CDR) team to help us also lead the airline industry in cyber-safety. United’s CDR team is tasked with keeping our customers’ and employees’ information safe and secure. Our primary mission is to embed cybersecurity into the DNA of United Airlines by reducing business risk through implementation of strong cybersecurity standards.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together. Apply today

Key Responsibilities:

The Senior Engineer – Identity Access Management is primarily responsible for advanced operational support of a large, complex Identity and Access Management (IAM) system. This person will act as a key collaborator in improving technology, service reliability, and audit and compliance processes, in addition to being a domain expert for peers both internal and external to the IAM team.

The technology focus for this role will be on the implementation and support of United Identity Governance and Administration platform. This position will work in collaboration with other IT team Architects, engineers, and collaborators to design, build, and deploy connectors across a variety of technologies both on-prem and in the cloud.

This individual will work both independently and multi-functionally to build and maintain identity management solutions that meet organizational needs. They should exhibit a high degree of self-motivation and possess superb communication, documentation, and relationship building skills.

Support the implementation and administration of IAM platforms through the development of connectors between IGA solution and target applicationsRespond to break/fix requests, monitor environment, support Digital Technology throughout any process involving changes in development, QA, and production environmentsRespond to Level 2 tickets including bugs, outages, and new feature requestEnsure IAM solutions adhere to regulatory, compliance, and internal requirements. Maintain IAM policies, standards, and procedures documentationProvide reports as requested for audit and complianceEnsure IAM security is aligned with the overall security strategy to reduce risk to the organization. This will be done by ensuring that the IGA tool is aligned with standards and controls required of all applications, such as User Access Reviews, automated account lifecycle management and partnering with Cyber defense to share logs for threat detectionCollaborate with development teams and other IAM service consumersProvide mentorship on the implementation and usage of IAM capabilities in enterprise systemsCollaborate with other IAM team members to provide guidance on IAM related matters and provide input to solution design and system supportMaintain comprehensive documentation of IAM policies, procedures, and configurations and deliver training to users and other IT teams

Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Join our Cybersecurity and Digital Risk (CDR) team to help us also lead the airline industry in cyber-safety. United’s CDR team is tasked with keeping our customers’ and employees’ information safe and secure. Our primary mission is to embed cybersecurity into the DNA of United Airlines by reducing business risk through implementation of strong cybersecurity standards.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together. Apply today

Key Responsibilities:

The Senior Engineer – Identity Access Management is primarily responsible for advanced operational support of a large, complex Identity and Access Management (IAM) system. This person will act as a key collaborator in improving technology, service reliability, and audit and compliance processes, in addition to being a domain expert for peers both internal and external to the IAM team.

The technology focus for this role will be on the implementation and support of United Identity Governance and Administration platform. This position will work in collaboration with other IT team Architects, engineers, and collaborators to design, build, and deploy connectors across a variety of technologies both on-prem and in the cloud.

This individual will work both independently and multi-functionally to build and maintain identity management solutions that meet organizational needs. They should exhibit a high degree of self-motivation and possess superb communication, documentation, and relationship building skills.

Support the implementation and administration of IAM platforms through the development of connectors between IGA solution and target applicationsRespond to break/fix requests, monitor environment, support Digital Technology throughout any process involving changes in development, QA, and production environmentsRespond to Level 2 tickets including bugs, outages, and new feature requestEnsure IAM solutions adhere to regulatory, compliance, and internal requirements. Maintain IAM policies, standards, and procedures documentationProvide reports as requested for audit and complianceEnsure IAM security is aligned with the overall security strategy to reduce risk to the organization. This will be done by ensuring that the IGA tool is aligned with standards and controls required of all applications, such as User Access Reviews, automated account lifecycle management and partnering with Cyber defense to share logs for threat detectionCollaborate with development teams and other IAM service consumersProvide mentorship on the implementation and usage of IAM capabilities in enterprise systemsCollaborate with other IAM team members to provide guidance on IAM related matters and provide input to solution design and system supportMaintain comprehensive documentation of IAM policies, procedures, and configurations and deliver training to users and other IT teamsWhat’s needed to succeed (Minimum Qualifications):Bachelors degree in STEM4 years of related experienceAn understanding of Enterprise Identity Access Management core concepts, with a specialization in Identity Governance and Administration (IGA)Proven understanding of IGA concepts and standard processes including application onboarding, user access reviews Identity Lifecycle Management, Least Privilege and Role Based Access Controls, and DevOps application onboardingExperience implementing and maintaining modern IGA vendors and solutions such as SailPoint, Saviynt, and LumosCommunicate complex engineering topics to technical and non-technical United employees, showing deep understanding of Uniteds business and how applications impact the model.Proven capacity for independent work and collaboration to achieve business outcomesAbility to prioritize work in alignment with the broader United strategyEIAM-Delinea, Duo, Oracle Access Manager, Sailpoint, SaviyntMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationWhat will help you propel from the pack (Preferred Qualifications):Masters degree in Cybersecurity, Risk Management, Computer ScienceCISA, CISM, CISSP6 years of related experienceKnowledge of organizational standards and policies (ISO, NIST)Knowledge of compliance regulations (SOX, PCI, FAA, GDRP, PII)

Post expiration date: 04/01/2025

What’s needed to succeed (Minimum Qualifications):Bachelors degree in STEM4 years of related experienceAn understanding of Enterprise Identity Access Management core concepts, with a specialization in Identity Governance and Administration (IGA)Proven understanding of IGA concepts and standard processes including application onboarding, user access reviews Identity Lifecycle Management, Least Privilege and Role Based Access Controls, and DevOps application onboardingExperience implementing and maintaining modern IGA vendors and solutions such as SailPoint, Saviynt, and LumosCommunicate complex engineering topics to technical and non-technical United employees, showing deep understanding of Uniteds business and how applications impact the model.Proven capacity for independent work and collaboration to achieve business outcomesAbility to prioritize work in alignment with the broader United strategyEIAM-Delinea, Duo, Oracle Access Manager, Sailpoint, SaviyntMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationWhat will help you propel from the pack (Preferred Qualifications):Masters degree in Cybersecurity, Risk Management, Computer ScienceCISA, CISM, CISSP6 years of related experienceKnowledge of organizational standards and policies (ISO, NIST)Knowledge of compliance regulations (SOX, PCI, FAA, GDRP, PII)

Post expiration date: 04/01/2025