You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Proven professional and technical experience in an enterprise cloud environment with a focus on operational delivery excellence and customer service You are self-motivated, inquisitive, and creative, with a passion for continuous improvement and excellent people skills Works well with cross-functional global and remote teams Demonstrated ability to learn new technologies, techniques, and tools quickly to meet our business requirements Comfortable working in a fast-paced, enterprise environment Possess customer obsession and proven empathy towards customers Performing ongoing refactoring of code, and delivering continuous improvement Developing deep understanding of integrations with other systems and platforms within the supported domains Manage your own time and work well both independently and as part of a team Bring a culture of innovation, ideas, and continuous improvement 

Minimum Qualifications

BS or MS degree in computer science, computer engineering, or other technical discipline or equivalent 3-4 years of work experience  3 years’ experience working in Java and able to demonstrate good Java knowledge – Java 7 minimum and Java8 preferred  3 years’ experience working in Pega / BPM and ability to manage infrastructure needs. 10 years of experience in Linux and Shell scripting to write cron jobs.  Also well versed in certificate management with understanding of security standards. Create, review, and update operational runbooks and Standard Operating Procedures  Perform provisioning of new environments and upgrade of the infrastructure components & Product application Identify the needs and build tools to automate repeated operational tasks and reduce toil  Troubleshoot and resolve customers environment issues along with root cause analysis and blameless post-mortems Able to demonstrate good web fundamentals and HTTP protocol knowledge  Good attitude, communication, willingness to learn and collaborate Experience with continuous integration and continuous delivery environment Worked in an Agile or SAFe development environment is a plus AWS Certification, a plus Certified Kubernetes Administrator, a plu

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.