Position Summary: 

Overview: 

MasterCare Engineer plays a crucial role in ensuring the smooth operation and optimal performance of all hot runner products of Mold Masters.

Work You’ll Do: 

Troubleshooting and Repair: Diagnose and resolve technical issues with hot runner systems, including electrical, hydraulic, and mechanical components. 

Preventive Maintenance: Conduct regular inspections and maintenance on hot runner systems to prevent breakdowns and optimize performance. 

Field Service: Travel to customer sites to provide on-site troubleshooting, repair, and installation services. 

Customer Support: Provide technical assistance and support to customers via phone, email, or on-site visits. 

Training and Education: Conduct training sessions for customers on hot runner system operation, maintenance, and troubleshooting.  

Skills and Qualifications: 

Strong mechanical and electrical aptitude 

Experience with hydraulic and pneumatic systems 

Knowledge of injection molding processes and materials 

Excellent problem-solving and troubleshooting skills 

Strong communication and interpersonal skills 

Ability to work independently and as part of a team 1    

Willingness to travel 

 
Team: 

You will be a part of MasterCare Team in providing support & solutions to customers. 

Basic Qualifications: 

Diploma /Post Diploma in Tool & Die making, Plastics Technology or equivalent, with at least 5–7-year Plastics industry experience and 3-4 years of Hot runner experience.

Preferred Qualifications: 

Working knowledge of AutoCad, 3D software would be added advantage. 

Who we are: 

Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating (“MRO”) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems.  Milacron is an Operating Company of Hillenbrand.

Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.  Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com .  In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.  At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".