Posted Date :

27 Aug 2024

Function/Business Area :

IT & Systems

Location :

Mumbai RCP

Job Responsibilities :

1.Able to solve medium to high complexity applications related incidents
coming from end-users or 1st line support.
2.Logging incidents and their status in Operations Work Flow management
3.System with collecting all related information (logs, reports, SQL
queries)
4.Able to analyze impact of incident and communicate it to affected user
areas and minimize it.

Education Requirement :

BE / B.Tech / MCA

Experience Requirement :

2 - 4 years

Skills & Competencies :

1.Good hands on experience in IT Ops
2.Trouble shooting experience
3.Provide support to L1
4.Strong analytical, problem identification and problem solving skill

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